Controller, Accounting, Accounts Receivable​/ Collections

Controller

Our ideal candidate will have experience working in the healthcare industry (behavioral health experience preferred) and a working knowledge of medical billing and claims submission.

At Emerge, our values guide how we live, lead, and serve. Rooted in faith and renewal, they reflect our mission to restore lives through hope, integrity, and purpose.

We Believe:
We offer grace and restoration, believing in second chances and the power of forgiveness.

We Excel:
We always grow and improve, pursuing continuous learning and a hunger for quality.

We Serve:
We put others first, leading with humility, empathy, and a willing spirit.

We Own:
We take responsibility for our actions and choices, demonstrating integrity through accountability.

We Rise:
We grow through challenges, remaining flexible, creative, and steadfast through adversity.

The Controller supports the organization's accounting, billing, and reimbursement functions. This position assists with monthly close, accounts payable and receivable, financial reporting, and resolution of billing issues to help ensure accurate financial records and timely reimbursement.

• Prepare journal entries and assist with monthly and year-end close activities.
• Reconcile bank accounts, credit cards, claims receivable accounts, and other balance sheet accounts.
• Maintain accounting schedules including prepaid expenses, accrued liabilities, fixed assets, depreciation, grants, and restricted funds.
• Review general ledger transactions for accuracy and research discrepancies.
• Assist with preparation of financial reports and supporting documentation.
• Support annual audits, grant reporting, and other financial reviews by preparing schedules and requested documentation.

• Review claims activity and reconcile billing reports to payments received and recorded in the accounting system.
• Monitor denied, rejected, and unbilled claims and coordinate resolution with the billing vendor and internal departments.
• Assist with claim corrections, rebilling efforts, payment research, and reimbursement follow-up.
• Maintain accurate billing, reimbursement, and receivable records.
• Assist with grant invoicing, county board billing, and other reimbursement-related processes.

• Maintain organized financial and billing records and assist with process improvement initiatives.
• Adhere to all organizational and departmental policies and procedures, including compliance with all behavioral, ethical, and client boundary expectations
• Maintain organization, Ohio MHAS, and CARF required training
• Maintain license or registration appropriate to profession and appropriate to job requirement, including appropriate amount of continuing education at all times of employmen t
• Maintain strict confidentiality at all times
• Other duties as assigned

Knowledge:
Basic accounting principles and financial recordkeeping practices;
Accounts payable, accounts receivable, and general ledger processes;
Financial reconciliation procedures;
Billing and reimbursement processes;
Microsoft Office applications, particularly Excel;
Nonprofit, healthcare, Medicaid, and managed care reimbursement practices preferred

Skills:

Strong attention to detail and accuracy;
Effective analytical and problem-solving skills;
Strong organizational and time management skills;
Ability to prioritize multiple tasks and meet deadlines;
Effective verbal and written communication skills;
Proficiency in Microsoft Excel and financial software systems;
Ability to maintain confidentiality and handle sensitive information appropriately

Abilities:
Analyze financial and billing information and identify discrepancies;
Work independently while exercising sound judgment;
Collaborate effectively with internal staff, vendors, auditors, and funding entities;
Learn and adapt to changing reimbursement requirements and financial processes;
Maintain accurate records and documentation;
Provide professional customer service to internal and external stakeholders

• Bachelor's degree in Accounting, Finance, Business, or related field; or equivalent combination of education and experience.
• Two (2) years of experience in accounting, bookkeeping, billing, reimbursement, or related financial functions.
• Demonstrated ability to manage multiple priorities and meet deadlines.
• Experience in nonprofit, healthcare, behavioral health, or social service organizations.
• Experience with Quick Books Online, electronic health records, or healthcare billing platforms.
• Experience supporting month-end close and financial reporting processes.