Customer Service Manager - State Farm Agent Team Member
Job in
Xenia, Greene County, Ohio, 45385, USA
Listed on 2026-07-01
Listing for:
Dougzeigler
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Spanish Customer Service, Account Manager
Job Description & How to Apply Below
Benefits
- 401(k) matching
- Paid time off
- Training & development
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive hourly pay plus commission/bonus.
Requirements- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Detail oriented
- Dedicated to customer service
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Ability to multi-task
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
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