Records Processor-Enrollment Services

Recruitment Period: 07/02/2026 - Until Filled

Status:
Full-Time, 40 hours/week

Salary Information:
Annual Minimum Salary-$36,000-Annual Maximum Salary-$54,000

Hiring Rate: $20.00-$23.80

Salary is commensurate with qualifications and experience. Pro-rated based on hours/week.

Pacific Northwest University of Health Sciences (PNWU) does not sponsor employment visas. Applicants must be legally authorized to work in the United States at the time of hire and for the duration of their employment with PNWU. Employment eligibility will be verified in accordance with federal law.

This role primarily supports application processing while providing front-line service to prospective students and assisting admission operations as needed. Handles student application data and records, ensuring all materials are accurate, complete, and properly documented in the university system. Provides timely communication to applicants, prospective students, and university staff regarding application status and records. Supports admissions operations and contributes to high-quality applicant experience.

• Receive, organize, and track student applications and support documents.
• Ensure applications are complete, accurate, and compliant with university policies.

• Input applicant information into the student information system or database.
• Maintain and update electronic and physical records with high accuracy.
• Process application fee reimbursements.

• Review transcripts, letters of recommendation, test score, and other credentials for authenticity and completeness.
• Communicate with applicants or external institutions to resolve discrepancies.

• Respond to inquiries from applicants, staff and faculty regarding records and application status via phone or email.

• Assist with applicant interviews as needed.
• Help conduct campus tours and provide information about the university to prospective students.

Performs other related duties as assigned and based on departmental need.

• High School Diploma or GED Equivalent

• 1-3 years of administrative, records processing, or customer service experience

• Skill in effective communication (both written and oral)
• Skill in independent decision making
• Skill in performing a variety of duties, often changing from one task to another of a different nature
• Skill in problem solving
• Knowledge of administrative procedures and practices
• Knowledge of Microsoft Office Suite software and other computer software systems (i.e., Slate/CRM, student information systems)
• Knowledge of customer service principles and practices
• Ability to maintain professional composure in emergent and crisis situations
• Ability to apply effective and accurate data entry and typing skills

• Health Benefits - Medical, Dental, Vision, Life Insurance
• Paid Time Off
• 403b with Roth Option
• Paid Holidays

PNWU offers a comprehensive benefits package to eligible employees first of the month following date of hire and competitive salary.

PNWU is a drug-free workplace, equal opportunity employer and educational institution.