DSHS ESA Forms & Records Analyst

DHS ESA Forms & Records Analyst 1

Are you detail-oriented? Do you strive to stay organized and excel at doing so? The Economic Services Administration (ESA), Customer Service Contact Center is looking for a Forms & Records Analyst 1 to become a part of our dedicated team in the Hub Imaging Unit (HIU) in Yakima, WA.

In this role, you will sort, scan, and index forms into an electronic tracking and display system. You will also process documents including reviewing, cataloging, and transmitting forms for records retention, migration, and disposition. This is an in‑office‑only position.

• Receive, analyze, organize and prepare client forms and records, while adhering to policies and procedures
• Analyze forms and prepare batches for imaging, differentiating by household, document code, client , and date
• Analyze records management discoveries, developing and implementing plans for rectifying system deficiencies
• Assist with reviewing and updating record retention schedules and coordinate retrieval of information in response to requests from staff and management
• Image client documents, using the ILINX capture software along with Kodak Capture
• Assist in the development of records retention policies and procedures

• Ten key experience
• Ability to type 40 words per minute
• Ability to work with a computer on a daily basis
• Accurate keyboard skills including proficiency in MS Office Applications:
  Word, Excel, and Outlook
• Ability to work in a high‑volume environment with frequent movement between tasks

• Professionals with an associate's degree in business administration, accounting or a related field
• A high school diploma or equivalent and two years of experience in forms and/or records management
• Equivalent education/experience

Please complete an online application and include the following:

• Cover letter
• Resume
• Three professional references

Please reach out to DSHS Recruiter and reference 05592.

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver’s license.

Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.

Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the recruiter at . Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.