Service Advisor

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Yakima, WA, US

4 days ago Requisition

Salary Range: $50,000.00 To $95,000.00 Annually

McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same.

• Long Term Disability
• Voluntary Life
• Illness, Cancer and Accident Insurance
• 401k with company contribution
• Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations

McCurley Subaru is searching for a Service Advisor. We are a fast-paced service department with an established clientele and we are looking for an energetic individual to lead and manage an experienced team of Technicians.

Candidate must have exceptional verbal communication skills and proficient computer skills. Knowledge of automobile repair and maintenance is required. 2 years’ service writing experience is vital. Applicant must be a team player and willing to adapt to operational procedures as well as keeping an eye toward enhancing shop flow and efficiency.

• Be the liaison between the customer and Service Technicians to identify and sell needed vehicle repairs and maintenance.
• Determine the need for repair and maintenance by relying on information relayed from the team of Technicians who perform thorough vehicle inspections, by questioning customers thoughtfully, and by researching vehicle history and other forms of computer information.
• Verify that work is properly diagnosed and performed.
• Input and maintain accurate vehicle and customer information in the system.
• The ability to stay organized and efficient each day.
• Use telephone, email and other means to effectively communicate with customers, vendors and co-workers.
• Schedule and monitor appointments to enhance shop flow.
• Maintain a professional appearance of yourself and your work area at all times.

• Accuracy – Ability to perform work accurately and thoroughly.
• Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others.
• Customer Oriented – Ability to take care of the customers’ needs while following company procedures.
• Honest/Integrity – Ability to be truthful and be seen as credible in the workplace.
• Working Under Pressure – Ability to complete assigned tasks under stressful situations.

Annual Pay ranges from $50,000.00 to $95,000.00 annually.

All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.

Notice to all applicants:
All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.