Coordinator, Technology Department; Entry-Level

About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement.

We serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities.

As an integral team member, you will gain experience and expertise within the Technology Department on strategy and operations. You will serve an important role both internally and externally as a liaison, information resource, and key point of contact. This opportunity is based in Washington, DC, with a hybrid work model.

• Act as an internal and external liaison for EAB Technology
• Collaborate across teams and divisions to provide high-quality, seamless customer service
• Maintain multiple executives' calendars
• Identify and manage ongoing engagement events for the department and central operations team
• Oversee logistics for key department communications and initiatives, including leadership weekly updates, town halls, and special events
• Work with the operations team to project manage schedules, content, speakers, session notes, and materials for all continuous training work
• Oversee the onboarding process for new department hires
• Collaborate with team managers on department communications
• Book executive travel and submit expenses
• Handle other administrative duties and special projects

• Excellent academic record
• Bachelor's Degree
• Must possess at least two of the following:
  • Customer service experience
  • Experience working in a team environment
  • Experience in an office setting
  • Leadership experience

• Ability to work independently and autonomously
• Proven ability to meet and exceed internal and external customer expectations
• Proven ability to manage and troubleshoot basic technology platforms
• Attention to detail and solution-focused problem solving
• Experience developing personal organization tactics to meet business goals
• Proven experience managing multiple, competing priorities simultaneously
• Discretion with sensitive material and communications
• Experience with Excel
• Commitment to a continual learning environment and a culture of fairness, authenticity, and belonging

The anticipated starting salary for this role is $40,000 per year.

• Medical, dental, and vision insurance
• 20 days of PTO annually, plus paid firm and floating holidays
• Daytime leave for community service and flextime for fitness
• 401(k) retirement plan with company matching
• Health savings and flexible spending accounts
• Employee assistance program
• Wellness programs and gym discounts
• Fertility treatment coverage and adoption/surrogacy assistance
• Paid parental leave with phase-back program
• Access to milk shipping services
• Discounted pet health insurance
• Company-provided life, AD&D, and disability insurance
• Financial wellness resources and employee discount programs
• Note:
  
  This opening is not eligible for visa sponsorship.

EAB is an Equal Opportunity Employer and makes employment decisions on the basis of qualifications, merit, and business need.