Escrow Assistant; in office

We are looking to add an Escrow Assistant to our growing team. In this role you will work in a dynamic, fast‑paced setting supporting our Escrow team in a variety of ways, including customer support and administrative duties. This position plays a key role in making the dream of home ownership a reality.

This is an in‑office position.

• Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title
• Communicate regularly with customers during the escrow process flow
• Interpret various agreements as they relate to escrow closings
• Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience

• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with both internal teams and external customers
• Problem‑solver with strong organizational skills, detail‑oriented, a natural curiosity with an eagerness to learn
• Thrives in contributing to a team working together to deliver beyond customer expectations
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
• High school diploma or equivalent
• Escrow‑related experience preferred
• Bilingual preferred

First American is an equal‑opportunity employer. Based on eligibility, we offer a comprehensive benefits package including medical, dental, vision, 401(k), paid time off, paid sick leave, and other great benefits such as an employee stock purchase plan.