Health Information Specialist - Relief

Job Brief

Position: Health Information Specialist – Relief
Location: Yakima, WA
Employment type: Part‑time
Exempt Status: Non‑exempt
Relocation: No
Job : 16208

Be part of a healthcare organization that believes in making a difference beyond medical care. We have transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon, offering medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, behavioral health, shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

• $18.47-$22.62 per hour DOE, with the possibility for higher pay for highly experienced candidates

• Receive requests for medical and dental records from patients, providers, insurers, and legal entities.
• Review requests to verify validity and ensure they contain required information.
• Ensure indexing and release of medical information complies with HIPAA and YVFWC policies.
• Retrieve and process requested records from EPIC e‑Medical and e‑Dental systems, paper charts from Iron Mountain, and imaging systems; track delivery of records and documents in patient accounts.
• Review incoming digital scans or faxes, index documents by assigning keywords using OnBase and EPIC systems.
• Ensure scanned documentation is error‑free and accurately indexed; route documents via Right Fax for provider signature.
• Maintain security and confidentiality of sensitive documents during indexing, processing, and releasing.
• Assist staff, clinics, or requesters with questions regarding scanned documents, record requests, and compliance expectations.
• Collaborate with IS, Compliance, and front/back office clinical departments to facilitate document sharing and troubleshoot issues.
• Answer incoming calls and process incoming mail.
• Conduct investigations and monitoring as requested.
• Perform other duties as assigned.

• High School Diploma or GED.
• Coursework in medical terminology, health records, HIPAA, and compliance preferred.
• At least one year of healthcare compliance and/or medical records experience preferred.
• Bilingual (English/Spanish) at level 9 preferred.
• Knowledge of medical terminology, records practices, investigations, and HIPAA, Oregon and Washington privacy laws.
• Strong analytical, decision‑making, and problem‑solving skills.
• Knowledge of clinical workflows, Document Management Systems, and EPIC e‑Medical and e‑Dental systems.
• Effective verbal, written, and listening communication skills.
• Strong customer‑relations skills, including managing stressful situations, attention to detail, and accuracy.
• Ability to prioritize work and handle multiple tasks in a fast‑paced environment.
• Ability to exercise independent judgment, handle confidential information with discretion, and develop effective working relationships with staff.
• Basic proficiency in Microsoft Outlook, Word, Excel, First Source, and the EHR.

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well‑being.”

Our mission celebrates inclusivity. We are committed to equal‑opportunity employment.