Catering Staffing and Training Manager

Responsibilities

• The Catering Staffing & Training Manager is responsible for building, developing, and managing the event staff workforce for Founding Farmers Catering and Events.
• This role oversees all aspects of recruiting, scheduling, training, and performance management for hourly event staff, ensuring that every event is properly staffed with well‑trained, service‑oriented team members.
• In addition to leading catering staffing operations, this role extends HR support to the commissary where catering operations are housed alongside restaurant production and other programs.
• This includes assisting with job postings, interview facilitation, and onboarding for hourly commissary positions, serving as a reliable and consistent people operations resource for a team that runs behind the scenes to keep both catering and commissary functions moving.
• As a member of the commissary operations team, the Staffing & Training Manager works closely with catering sales, culinary, and commissary leadership to deliver consistent, high‑quality staffing support across both environments.

• Experience in hospitality staffing, workforce management, or a related field required
• Strong leadership and people management skills with a service‑first mindset
• Exceptional organizational skills and ability to manage multiple events and schedules simultaneously
• Experience developing and delivering training programs in a hospitality or event environment
• Familiarity with labor compliance requirements including overtime regulations, TIPS/Serv Safe, and food handler permits
• Ability to remain calm and decisive under pressure, especially when managing last‑minute staffing changes
• Strong communication skills and ability to collaborate cross‑functionally with Sales, Culinary, Operations, and HR
• Comfort using scheduling software, HR systems, and workforce management tools
• Capacity to work evenings and weekends as needed based on event schedules
• Ability to speak, read, write, and understand the primary language or languages used in the workplace

• Event Management
• Performance Management
• Scheduling
• Training Delivery
• Labor Compliance
• Staffing Operations

• Strong Communication
• Organizational Skills
• Calm Under Pressure
• Collaboration

• TIPS Certification
• Serv Safe Certification
• Food Handler Permit