Human Resources Generalist

Position Summary

The Human Resources Generalist performs a wide range of duties supporting the daily operations of the Human Resources department. This role serves as a key resource for employees and supervisors, ensuring compliance with employment laws, maintaining employee records, supporting performance management and employee relations, and administering assigned HR programs. The position includes a designated HR specialization in addition to generalist responsibilities and requires a high level of discretion, accuracy, and professionalism.

This role requires the ability to fluently speak, read, and write in both English and Spanish.

Compliance and Records Management

• Administers federal and state employment related leave and accommodation laws, including ADA, FMLA, WAPFML, and related requirements
• Conducts periodic audits of employee records, personnel files, and required workplace postings to ensure compliance
• Administers workers’ compensation processes, including injury reporting, log maintenance, and required annual postings
• Receives and processes unemployment claims and represents the organization at hearings when requested
• Reviews, tracks, and documents compliance with mandatory employee and managerial training requirements
• Provides back up support for completion of Form I9 documentation as needed

Performance Management

• Administers performance evaluation processes
• Provides guidance to supervisors on performance concerns, coaching, corrective action, and performance improvement plans

Employee Relations

• Serves as the primary point of contact for employee HR related inquiries
• Receives, documents, and escalates employee relations concerns, including complaints and allegations, to HR leadership
• Conducts internal investigations and provides findings and recommendations as directed by HR leadership

Compensation Administration

• Administers compensation and bonus programs in accordance with organizational guidelines
• Prepares and verifies compensation documentation, ensuring accuracy, approvals, required signatures, and submission to Payroll within required time frames

Onboarding and Training

• Assists with new employee onboarding as needed
• Trains employees on HRIS functions, including Employee Self Service, Time and Attendance, and related systems

Organizational Support

• Communicates HR related information to employees orally and in writing as directed by HR Leadership
• Participates in administrative staff meetings, recruiting activities, and organizational events as required
• Serves on agency committees as requested by HR Leadership
• Assists with special projects and provides back-up support for other HR functions as assigned
• Travels to agency locations as requested
• Performs other duties as required and assigned

Benefits Administration

• Administers employee benefits programs in coordination with internal and external partners
• Monitors employee eligibility for benefit programs, including ACA related tracking
• Processes benefit enrollments, changes, and terminations accurately and timely
• Resolves benefits billing issues and reconciles benefits data with Payroll and vendors
• Administers Flexible Spending Account processes, reconciliations, and vendor coordination
• Coordinates open enrollment, retirement plan meetings, and wellness activities
• Maintains and updates employee census data
• Provides back up support for HR technology functions as needed

Job Requirements:

The following requirements are those that are normally required for performance of the Human Resources Generalist position. Any disabled applicant or incumbent who does not meet one or more of the requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.

Physical Requirements:

This position normally requires the physical demands of standing, walking, bending, lifting or performing other work requiring medium physical exertion, talking and hearing and adequate vision on a continuous basis to perform the jobs essential requirements.

Education:

• High school diploma and professional HR certification (PHR or SHRM-CP), or associate’s degree in…