Support Engineer​/Analysts

Top Skills' Detail

• Follow instruction from the Lead Technical Proctor, Site-IT, and those responsible for the back-up wifi
• Collaborate with administrators, proctors, and on-site staff
• Document all technical issues where support was required and backup devices were deployed using designated reporting form
• Back-up laptop responsibility
  • Know when to deploy backup laptops
  • Keep track of all backup devices during testing
  • Ensure devices are ready-to-use throughout testing

• Help desk support
• Technical support
• Troubleshoot hardware
• Customer support

Must pass certification exam. Training will be provided by TEKsystems.

Intermediate Level

This is a Contract position based out of Yakima, WA.

The pay range for this position is $35.00 - $35.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Yakima,WA.

This position is anticipated to close on Jul 15, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

• San Francisco Fair Chance Ordinance:
  Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
• Massachusetts Lie Detector:
  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
• Use of Artificial Intelligence (AI):
  We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.