Program Representative

Position: Program Representative I
Interviews unrepresented litigants to ascertain legal direction and determine what steps are needed to complete their case. Investigates facts and underlying issues, reviews legal files and documents and all other information relevant to the issues. Performs legal research of statutes, cases, and state and local court rules regarding family law matters.  Performs a variety of duties including reviewing case files for completeness;

monitors compliance with state and local court rules, statutory authority and court procedures; reviews pleadings and legal documents for compliance with applicable law, and any previously entered orders.  Uses Superior court Case Management System (Enterprise Justice) to assist litigants in tracking the activity of their cases; performs child support calculations; assess fees for services and forms.

Associate degree or two-year technical certificate in Paralegal, Criminal Justice, Sociology or related field
** AND
* * three (3) years of experience as a paralegal/legal assistant with a family law firm, court, clerk’s office;
** OR
* * an equivalent combination of experience or training which provides the knowledge, skills and abilities sufficient to successfully perform the essential duties of the job.

Intellectual Demands:
Ability to multitask, confidentiality, ability to work under pressure, ability to articulate and communicate information in conversations, ability to follow written instruction, and ability to follow verbal instruction.
*
* Skills and Abilities:

*** Title 11 and Title 26 RCWs, Local Court Rules, Family Law pattern forms
* Guardian ad Litem regulations
* The legal system, in particular the role and function of Courts
* Legal terminology, court procedures and processes in domestic relations law
* Rules of grammar, spelling, and punctuation used in professional settings
* Research techniques
* Performance Evaluations
* File maintenance techniques
* Customer service techniques and team building concepts
* Office practices and procedures
* Data processing systems and methods for input
* General interviewing skills
* Microsoft Office programs
* Ability to determine priorities and make critical decisions regarding programming
* Multi-tasking in a high-pressure environment
* Able to perform tasks with great accuracy and high attention to detail
* Exceptional organization, prioritization, and time management skills
* Appropriate communication of complex and/or sensitive information in lay-terms
* Establishing effective working relationships with co-workers, other agencies, and the public
* Working effectively with constant interruptions
* Communicating and expressing ideas effectively, orally and in writing
* Ability to maintain composure during stressful situations.
* Using office equipment, computers, and related software applications.
* Public speaking and presentation skills
* Writing business correspondence, drafting documents, and preparing reports
* Making responsible decisions in accordance with court policies and applicable legal authority
* Maintaining the highest level of confidentiality.
* Ability to communicate and express ideas effectively both orally and in writing.
* Proficient use of Microsoft Office Programs**“AN EQUAL OPPORTUNITY EMPLOYER”  Minorities, Females, Protected Veterans and the Disabled are encouraged to apply.
** Yakima County ensures equal employment opportunities regardless of a person’s age, color, creed, sensory, mental or physical disability, genetic information, marital status, national origin, political belief, race, religion, sex, sexual orientation, and military status, or any other protected status under federal or state statute.

** PAY TRANSPARENCY NONDISCRIMINATION PROVISION
** The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to…