Mobile Branch Manager - Yakima Valley

Job Title

Mobile Branch Manager (Yakima Valley)

Exempt

Seattle Credit Union is proud to be an employer committed to the growth and prosperity of its employees, members, and the community. We work in a culture where voices are amplified to drive meaningful change and generate non‑stop impact. We offer a comprehensive total rewards package, such as employee‑paid medical benefits, 401k matching, and generous time off, such as volunteering and even to celebrate your birthday!

We provide opportunities for employees to learn and grow while fostering an inclusive work culture, and we have a tremendously diverse workforce that drives our ability to innovate and maintain excellence.

We are an Equal Opportunity/Affirmative Action Employer that celebrates our collective differences and encourages everyone to apply, including those with different backgrounds, disability, ages, ethnicities, races, religions, gender identities, sexual orientations, national origins, or veteran status protected by applicable federal, state, or local law.

This role will serve dual functions as both a community‑facing and a member‑centric within our financial cooperative. Lead and operate a fully equipped mobile banking unit, delivering exceptional member service and financial solutions in underserved communities. You’ll manage daily operations, coach staff, ensure compliance, and grow the mobile branch’s presence—serving as a visible and trusted representative for our institution.

As a Mobile Branch Manager
, you’re a frontline ambassador—expanding access to financial services and deepening our institution’s impact within the Yakima Valley. This role blends operational leadership, member engagement, and community outreach—delivering essential financial resources directly to the people who need them most.

• Operate, prepare, and secure the mobile branch vehicle daily, including setup, transport, and nightly return.
• Builds and executes branch plans in alignment with the overall business strategy.
• Leads and develops a high‑performing team of consumer loan specialists by hiring top talent, providing comprehensive training, and ensuring effective scheduling and support.
• Inspires a culture of accountability and excellence by setting clear service level expectations and actively supporting staff in achieving them. Provides regular performance feedback through reviews and coaching, and partners with team members to identify growth opportunities and implement improvement plans when needed.
• Ensures all branch operational imperatives are met or exceeded, including but not limited to compliance, regulatory procedures, and expense controls.
• Demonstrates a high level of proficiency in setting expectations, effective delegation, organizing work and coaching toward results.
• Demonstrates an exceptional level of product knowledge and sales acumen.
• Prioritizes and manages time effectively to follow through and complete tasks within their area of responsibility.
• Regularly provides input and recommendations that advance team success.
• Advances mission and vision through internal and external audiences; actively inspires and engages their team.
• Manages the branch budget to ensure adherence and alignment with organizational priorities.
• Engages with data to identify recommendations and propose solutions that promote team, branch and community success.
• Manages all audit requests, inquiries, and solutions.
• Manage formal and informal training to contribute to the individual success of team members.
• Champions Seattle Credit Union Values as a cornerstone of our business culture.
• Accountable for employee relations and culture; seeks guidance as necessary.
• Seeks out community partnerships, follows up on community outreach opportunities and maintains relationships with key community partners.
• Manages and makes recommendations pertaining to appointment and lobby management software.
• Strong leader in loss prevention and safeguarding of member assets.
• Demonstrates a propensity toward curiosity and inclusion.
• Maintains regular and punctual attendance.
• Other duties as assigned.

Basic Qualifications:

• Minimum of 4-5 years…