Program Director, Global Clients Data Centers

Program Director

Job title:

Program Director, Global Clients Data Centers

Reports to:

Vice President, Global Clients Data Centers – Americas

Location:

United States (remote)

Salary - 145K-175K

We are a global leadership team supporting some of Securitas’ most critical hyperscale and enterprise data center clients across the Americas. The Global Clients Data Centers team partners closely with industry-leading clients to deliver secure, scalable, and technology-enabled physical security solutions across complex, multi-country environments. Our work spans security operations, business operations, technology, risk and governance, and people leadership, all focused on protecting critical infrastructure while driving continuous improvement and long-term client value.

As part of this team, you’ll operate at the intersection of strategy, operations, and client partnership—working with internal leaders, certified partners, and client stakeholders to strengthen service delivery, build scalable account practices, and support the continued growth of the Americas data center portfolio.

The Program Director, Global Clients Data Centers leads day-to-day account strategy and execution for assigned hyperscale and enterprise data center clients across the Americas. This role partners closely with the Vice President, Global Clients Data Centers – Americas to deliver profitable growth, strong client outcomes, and consistent operational performance across a growing portfolio.

The Program Director serves as a primary security and operations advisor to client stakeholders and internal leaders, translating regional priorities into scalable, technology-enabled security solutions, disciplined governance, and standard processes across multi-site and multi-country footprints. This leader will begin the role without a dedicated team and will be expected to build the portfolio, operating model, stakeholder rhythm, and future team structure as account scope and business needs mature.

In this role, you will provide account-level leadership for assigned data center clients across the Americas, helping translate regional strategy into disciplined execution. You will establish governance structures, operating cadences, executive business reviews, scorecards, and reporting routines that create clear accountability and visibility across Securitas, branch, partner, and client stakeholders.

You will manage the day-to-day health of assigned client programs, including full P&L ownership, operational performance, service delivery, financial discipline, risk management, and client satisfaction. This includes identifying recurring issues, driving corrective actions, escalating material risks, and ensuring account teams and partners stay aligned
to client requirements, global Data Center Group standards, and regional expectations.

As the portfolio grows, you will build the leadership and operating structure needed to support the work. Early in the role, you will be expected to operate as an individual leader—setting priorities, building stakeholder trust, creating repeatable processes, and developing the case for future team capacity. Over time, you will lead, coach, and develop direct or matrixed team members to support portfolio execution, compliance discipline, and client outcomes.

You will also partner across Global Clients Technology, Global Clients Americas, operations, legal, compliance, IT infrastructure, facilities management, and vendor partners to advance technology-enabled security solutions, strengthen program resilience, and support transformation initiatives. You will help lead incident response, risk mitigation, business continuity planning, and process improvement efforts tied to assigned accounts.

We are seeking a strong client-facing program leader with a bachelor’s degree in business, management, security, operations, or a related field; an advanced degree is preferred. The ideal candidate brings 7+ years of progressive leadership experience in data center operations, security services, critical infrastructure, or a related industry, with proven experience supporting…