Program Manager

Program Manager

Job Description
Job Title: Program Manager
Classification: Non-Exempt
Department: Client Services
Revision Date: July 8, 2020
Reporting Relationships

Reports to:

Program Services Director

Positions Supervised:
Training and Program Supervisor

The primary role of the Program Manager is the management of client planning, including all person-centered plans in compliance with State and Federal regulations. This position is a strong advocate for all of Kittitas Interactive Management (KIM) clients. The Program Manager oversees program management for client services.

• Implement and evaluate individualized programs for clients, Including:
  • Treatment team plan
  • Functional assessments and Safety Plan
  • Implementing and overseeing PBSP’s
  • Implementing and managing IISP’s
  • Assist with client’s  including:
  • Food Assistance application
  • Social Security Cards
  • State
  • Birth Certificate
  • Manage the development and implementation of Individual Program Plans (i.e., Inventory Updates, POC data changes, IFP data changes, etc).
  • Patriciate in treatment team meetings, including all coordination between KIM, clients, client guardians, DDA, therapist, and other interested parties.
  • Supervise all monthly charting and revising of calendars done by Training and Program Supervisors.
  • Manage all data collecting of KIM client information regarding client planning.
  • Manage client planning paperwork that involves guardians/legal representatives.
  • Maintain a high degree of confidentiality when dealing with client matters relative to organizational functions. Treat client information carefully and confidentially maintaining privacy and security at all times. Be honest with all KIM parties, providing them clear, complete, and factual information.
  • Acknowledge the needs, wants, and rights of clients with dignity and respect.
  • Be aware and abide by all agency policies, procedures, and practices.
  • Oversee compliance of treatment team and therapist documentation.
  • Assist case resource manager with development of CSCP.
  • Report promptly instances of injuries, behaviors, abuse, and safety hazards, etc. to the proper chain of command.
  • Oversee incident report, non-medical and healthcare related issues.
  • Patriciate in Household configuration, and intake or transition of clients regarding client planning.
  • Community Protection Site Approvals
  • Assist in the management of fundraising events.
  • Participate in community events and programs that help improve the quality of life for the individuals that we support.

• Minimum age of 18 years.
• Current criminal background check, cleared by DSHS before working alone, unsupervised with clients.
• Valid driver’s license or Washington State .
• Must have a minimum of one year as a Training and Program Supervisor.
• Bachelor Degree desired, but not required.
• Ability to work with minimal supervision.
• Excellent written and verbal communication skills.
• Capability to adapt to a fast-changing environment.
• Exercises time management skills to manage multiple high priority projects.
• Ability to gain the trust and confidence of the executive and management team.

• None required

Language Skills
:
Excellent reading comprehension and written communication skills required. For example: ability to read, analyze, and interpret documents, reports, technical specifications, governmental regulations, and correspondence. Ability to apply proper grammar, spelling, punctuation, and format to communications. Ability to present information in one-on-one, small group, and large group situations to management and staff.

Mathematical Skills
:
Ability to work with basic mathematical concepts, and ability to draw and interpret graphs.

Reasoning Ability
:
Ability to solve a wide range of practical problems and deal with a variety of concrete and complex variables; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form; and ability to deal with multiple variables.

Computer Skills
:
Ability to operate related computer applications (i.e. word processing and spreadsheet applications), and business equipment including…