Beauty Advisor

Overview

We consider applications for this position on an ongoing basis. Ulta Beauty is a place of energy, passion, and excitement, where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences for true beauty enthusiasts. Ulta Beauty is famously transforming the world one shade, one lash, one cut at a time, and belief in the power of beauty is woven into everything we do.

The Beauty Advisor (BA) is responsible for providing an exceptional experience for all Ulta Beauty guests by engaging each guest, determining their individual needs, performing cashier tasks, keeping fixtures stocked, maintaining store cleanliness, and completing assignments. The BA supports the leadership team through focus on performance (service/retail sales and in‑store events), people (guest service), and process (operating procedures and compliance standards).

The role requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni‑channel sales, and retail shrink as set by Ulta Beauty for the store.
• Ensure each guest receives exceptional service by greeting, engaging, and personalizing service to their needs; answering product‑related questions; informing guests about promotions and sales; and recommending complementary products and services.
• Handle customer service, sales, refunds, exchanges, and online orders courteously.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and enhance the service experience.
• Book appointments to support the execution of services and in‑store events that deliver an unrivaled guest experience while meeting sales goals.
• Stay informed regarding new and existing products and services, and be knowledgeable about their ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

• Contribute to an inclusive environment that supports teammates, peers, and the guests served.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the sales floor and when prompted by Ulta Beauty’s systems.
• Collaborate with managers and associates throughout the store to help grow the business.
• Participate regularly in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.

• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to Ulta Beauty’s dress code.
• Drive sales by keeping assigned work areas replenished, signed, and faced, and ensuring testers are available.
• Maintain outstanding store standards and overall cleanliness of sales floor, restrooms, cash wrap, back room, and break area.
• Participate in completing merchandise resets, planograms, marketing and advertising displays, physical inventory procedures, and processing/unloading shipments using Ulta Beauty’s technology and best practices.
• Protect company assets by following loss‑prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

• High school diploma is preferred.

• 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred.

• Demonstrates a passion for guest service and competency for selling.
• Proficient with basic technology (e.g., Point of Sale system and Apple devices).
• Ability to build and maintain strong customer relationships.
• Ability to troubleshoot.
• Ability to work independently and as part of a team.

• Work a flexible schedule to include days, evenings, weekends, and holidays.

• Continuous mobility throughout the store during shift.
• Frequent standing, bending, pulling, pushing, reaching, and twisting during shift.
• Continuous and/or frequent lifting, carrying, and/or moving up to 25 lbs. during shift.
• Continuous…