Seasonal Customer Service - Valley Mall Union Gap Rack

Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member,you'llbe continuously moving and collaborating with teammates to create a welcoming and inclusive atmosphere for all customers.

You’llensure a quick and easy customer experience and keep the store clean and clutter free. Flexibility is key, as you may occasionally work in different areas of the store tomaintainthe cleanliness of the floor and stockrooms and help customers find great deals.

We have roles available in Sales, Customer Service, Stock, and Fulfillment departments.

A day in the lifefor

Sales and Customer Service …

• Work with the team to ensure the salesfloor stays "runway ready", and is sized and filled in through re-merchandising and straightening throughout the day

• Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includesoperatinga point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience

• Create a smooth fitting room experience when supporting as a fitting room attendant by greeting andassistingcustomers and sorting and returning clothing to the floor

• Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor

• Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed

• Demonstrateexpertisein all technologies used in the store environment

• Adhere to all operational, merchandise and asset protection standards

• Promote initiatives like our Nordstrom Rewards program

A day in a life for Stock Support and Fulfillment…

• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments

• Fulfill customer ordersin a timely manner following quality standards

• Prepare and ship customer’s orders following quality,packing and shipping standards

• Utilize inventory management systems to scan, process and research merchandise shipment sin accordance withour inventory control processes

• Assistinmaintainingclean and organized selling floors and stockrooms

• Provide general supportto the store,e.g.set upspecial events, organize backroom, markdowns, andrelocatestore fixtures

You own this if you have…

• Clear, effective communication with strong interpersonal skills

• Accountability,initiativeanda high levelof ownership

• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment

• The ability to work a flexible schedule based on business needs

Physical Requirements:

• Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting,flexing and reaching in order tohandle merchandise andassistcustomers.

• Frequent use of hands for grasping, fine manipulation, pushing and pulling

• Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.

• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

• Stock and Fulfillment Only:
  
  Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$17.75 - $18.45 Hourly

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits.

Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be…