Leasing Account Manager - Yakima, WA

WHO WE ARE Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 12 states, and we have over 1,500 team members.

Bruckner’s is more than just a place selling parts and working on trucks

We are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know itWe contribute to our local communities

We care about our peopleOUR CORE VALUESWe act with Honesty and Integrity.

We value our people and communities.

We are customer focused.

We do what it takes.

WHAT WE OFFER Competitive Compensation Plans Paid Time Off and Holidays Excellent health, dental and vision plans

Investments in Training & Development Generous 401(k) and Profit-Sharing Plan Tuition Assistance Program Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)
Technician Student Loan Reimbursement Program Disability and Life Insurance Internal Promotion Opportunities Flexible Spending Account Health Club Reimbursement Family and Team Oriented Environment Employee Referral Bonus Engaging and Challenging Assignments Drug free workplace JOB DESCRIPTION The position’s primary responsibility is to manage the location for all rental and lease customers. Increase sales of all our product lines while continuing to build strong relationships with our current customers.

RESPONSIBILITES:

Including but not limited to the following:

Marketing Initiate “Cold Calling”, “Direct Mail”, “Sales Blitz” and “Telemarketing” systems to promote Contract Maintenance, Rental and Lease product lines.

Set times and dates for weekly sales blitz of your assigned area Market to local business partners and build solid, long-lasting relationships with key business decision-makers.

Generate leads and follow up as needed to convert prospects to active customers.

Effectively communicate, influence and interact with all types of customers, vendors and co-workers.

Utilize proper sales techniques to solve problems and manage conflict.

Customer Management Understand cost control and what it takes to be a part of a profitable business.

Deliver superior customer service.

Maintain current customers’ needs and promote the Bruckner name and philosophy in a positive manner.

Hold safety meetings and driver meetings as customer’s request.

Facilitate invoice dispute resolution to effectively satisfy the customer and company.

Fleet/Maintenance Assist with PM compliance including making calls to customers to set up service in cooperation with the service department.

Manage the sub report daily and assist with your customers to make sure subs are returned in a timely manner.

Administration Perform daily lot checks and inspect equipment that is on the yard.

Create rental contracts and administer so the customer is not left waiting.

Other Duties:

The Leasing Account Manager’s performance is measured on the following criteria.

Meeting acceptable level of rental utilization.

Responsible for obtaining profitable results through new accounts and maintaining current customers.

Achieve new account penetration goals as laid out by management.

Achieves a high degree of customer satisfaction and retention.

Continue growth through LMS training on Monthly basis.

Partners with and works well with all departments in the Dealerships.

Brings solutions and recommendations for problem issues.

Protects and enhances the business reputation of Bruckner's.Enhances personal qualifications.

Accepts responsibility, is reliable and dependable.

Willingly accepts direction.

Provides timely reports as required.

Maintain a sense of urgency in matters that require it.

Pays attention to detail in all paperwork, i.e., contracts, schedules, expense reports, pipelines, etc.
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