Graveyard NWAM Dispatcher

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Full Time GSS - Eastern WA

Guardian's Central Station is seeking a Full-Time Alarm Dispatcher for the graveyard shift
. The role involves processing over-the-phone requests, dispatching for various alarm events, and accurately evaluating alarm signals.

• $21 - $25 per hour

• Full time
• Graveyard (8 PM‑6 AM), Four 10‑hour shifts
• Graveyard (10 PM‑6 AM), Five 8‑hour shifts

Workdays are flexible; availability for one weekend day is required.

• In person at our Yakima location (408 S. 2nd Street Yakima, WA 98901)
• The station is a 24/7, 365 day operation with on-site attendance required.

• Processing over-the-phone requests
• Dispatching on Fire, Security, Medical, and Life/Safety alarm events
• Comprehending and evaluating alarm signal events quickly and accurately
• Reviewing account signal traffic history accurately and quickly
• Relay account/signal information in a complete and informationally dense manner

This list is not exhaustive. Other duties, responsibilities, and activities may change or be assigned as needed.

• Embodiment of our Core Values:
  Kindness, Safety, Customer Hero, Technical Excellence, Predictable Success, Growth Mindset.
• Very detail-oriented, meticulous work ethic with desire to produce quality work output.
• Ability to work independently and problem solve.
• Must be comfortable communicating with any individuals, using any method of communication.
• PTO + full benefit package
• 401(k) with company match after 1 year
• Tuition reimbursement/PAID Professional Development PTO (24 hours that renews every year!)

Intermediate or higher technical skills when using computers is required.

This job is 99% sedentary and it uses fingers, hands, arms when working with mouse, keyboard, and monitors. Close vision and distance vision are necessary. While performing the duties of this job, the employee may regularly lift and/or move up to 10 pounds and occasionally will lift and/or move up to 25 pounds.

We are committed to creating a diverse and inclusive workplace and encourage all qualified candidates to apply. All employment decisions are made without regard to race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by applicable law.