Career Navigator - Union Gap

Position Summary

The Career Navigator will play a crucial role in providing comprehensive case management services and individualized support to participants in our federally funded Senior Community Service Employment Program (SCSEP). This grant‑funded program subsidizes part‑time employment and training to adults 55 years of age and older so they can gain work experience that will lead to unsubsidized private sector employment. The Career Navigator focuses on empowering clients to achieve their personal and professional goals, working collaboratively with clients, businesses, community partners, and internal teams to provide support and resources that facilitate positive outcomes.

This position will be assigned regions of responsibility for enrollments that span multiple counties. It is based in Yakima County and requires up to 75% travel to cover assigned counties.

$19.95 – $21.68 per hour

• Coordinate with partnered employers and businesses to discuss work site agreements and ensure they understand their roles and responsibilities with SCSEP clients.
• Maintain strong connections with businesses regarding their on‑job experience with interns, ensuring ongoing in‑person connection with interns on their work sites. Ensure processes are in place to support both the businesses and the interns regarding the program expectations and needs.
• Continuously look for new work experience opportunities and ensure they align with the goals of participants.
• Ensure timecards are appropriately and timely filled out by interns to be entered into the GORR Lyric time‑management system.

• Provide case management and retention support to enrolled program participants, and other support as needed to maintain participant motivation and engagement.
• Complete intake activities to ascertain needs; determine eligibility, suitability, and orientation; and develop service strategies.
• Implement assessments, interpret results, and guide participants using the Opportunity Accelerator model, connecting outcomes to targeted careers and educational pathways.
• Perform a variety of office and administrative duties including collection of participant data and accurate record keeping, case noting, plan creation, correspondence, report preparation, expense reconciliation, and grant activity reports.
• Participate in staff meetings, trainings, and workshops as required by grantors or to enhance professional development.
• Provide ongoing support and guidance to clients, monitoring progress toward goals and making necessary adjustments to action plans.
• Maintain accurate and up‑to‑date case files, documenting client interactions, service referrals, and outputs.
• Effectively utilize digital files and other records in accordance with grant requirements.

• Advocate on behalf of clients to ensure access to services, fair treatment, and opportunities.
• Offer emotional support and encouragement to clients, assisting them in building self‑confidence and resilience.

• Provide resource navigation through career planning, development of career maps, and subsequent development plans.
• Identify and connect clients with appropriate community resources, services, and programs to address their specific needs (e.g., housing, employment, healthcare, education).
• Assist clients in accessing government assistance programs, grants, and other financial support options.
• Provide the participant with needed job‑related supports when SCSEP funds are available.

• Support the development of partner and business relationships.
• Market programs and opportunities to customers and community partners.
• Effectively build partnerships, collaborate, and serve as a program liaison with internal partners, including Goodwill department representatives from Retail, Workforce Development Services, and Human Resources.