Family Care Coordinator Associate - ECLIPSE

Position Summary:

The Family Care Coordinator Associate is responsible for case management including home visits and classroom support, as well as program support including recruitment and transportation coordination. This role carries a smaller caseload and participates in recruitment and enrollment activities, ongoing case management, classroom support, and connecting children and families with resources and services including.

Responsibilities:

Participate in recruitment and enrollment activities.

Arrange and promote recruitment activities including presentations to community partners

Complete enrollment paperwork including designated screening forms

Observe the parent-child interaction during intake through enrollment phase.

Provide ongoing case management.

Provide home visits with caregivers at least monthly to address family needs, parenting skills and behavior planning consistent with the classroom and Family Care Plan.

Coach caregivers on responsive parenting, child development, and social-emotional learning.

Collaborate with caregivers, classroom staff and Mental Health Consultant.

Arrange multidisciplinary meetings every 90 days and Maintain consistent communication with families to monitor progress and provide ongoing support.

Monitor family’s need for ECLIPSE transportation, arrange for bus service if needed and document in child record.

Support behavior strategies provided by the MHC within classroom and home settings.

Provide classroom observations and support; follow up with classroom staff regarding interventions, children’s progress or concerns, and family needs.

Make referrals to community services whenever necessary.

Maintain a caseload of 10-16 families.

Coordinate ECLIPSE bus services for the program.

Communicate program needs with People for People for transportation services

Maintain ongoing communication with childcare staff, Family Support Staff and Program Managers for changes and updates

Maintain bus schedule/route information and distribute, as required

Complete all documentation according to agency policy and required by the contract.

Document home visits, community meetings, MDT meetings and other contacts on calendar daily

Complete documentation within 48 hours of scheduled visits

Keep ELMS/Documentation tracker updated, as required

Attend and plan for transition meetings in conjunction with Mental Health Consultant upon family’s approach and exit from ECLIPSE Document all phone calls, case notes, contacts with allied service providers and other treatment information in the electronic record according to the ECLIPSE policies and procedures.

Maintain communication with assigned social workers and referral sources regarding progress and concerns.

Follow up with classroom staff to make sure objective assessments are completed and scored on time.

Meet productivity standards of 50% of time in direct face-to-face services including home visits, multidisciplinary team meetings, case management, classroom observations, etc.

Maintain confidentiality according to HIPAA and FERPA in all aspects of the program

Actively participate in team operations and supervision.

Communicate directly with supervisor for any questions or concerns regarding program design/implementation, job requirements, behavior interventions, training or general program needs.

Staff cases that require team coordination or therapeutic input with Mental Health Consultant and/or Program Manager, as needed

Organize and participate in family events, support groups, and parent meetings

Perform other duties as assigned

Job Requirements:

The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the requirements, but who can…