Loan Operations Representative

Overview

Loan Operations Representative - Yankton

We are hiring a full-time Loan Operations Representative to join our Yankton team. A Loan Operations Representative supports Business, Ag, and Retail lending functions in accordance with established guidelines and policies. Hours include Monday-Friday 8-5.

Benefits
:
Competitive compensation and excellent benefits including Medical, Dental, Life, Short and Long Term Disability, PTO, Career Apparel and 401(k).

• Originate loan documents
• Upload new loans into system
• Monitor collateral, including perfection, tracking, follow-up, and release
• Monitor insurance, including tracking and follow-up of missing and expired policies
• Process paid loans including collateral release and file cleanup
• Perform new and renewed post-close loan file review
• Monitor outstanding documents
• Scan and index documents into the imaging system
• Process denied and withdrawn applications and files
• Perform compliance duties as HMDA Specialist, including file review and reporting
• Other duties as assigned

Attributes include a positive attitude and good work ethic. The ability to process a variety of tasks accurately and efficiently, the capability to maintain strict confidentiality, attention to detail and comply with all Bank policies and procedures. Communicate effectively with various types of clientele, co-workers and departments to resolve an assortment of needs. Strong organizational skills and the ability to work well in a team environment.

Punctuality is a must.

High school diploma or general education degree (GED).

Some college preferred.

Office:
The work environment of this job includes interacting with others in an office setting, and the noise level is usually moderate.

Light:
The physical demands of this job include bending, sitting, and occasionally lifting up to 10 pounds with or without reasonable accommodation.

To perform the job successfully, an individual should demonstrate the following:

• Adaptability - Adapts to changes in the work environment
• Attendance/Punctuality - Is consistently at work and on time;
  Arrives at meetings and appointments on time
• Career Apparel - Adheres to the Career Apparel policy;
  Demonstrates professional appearance during Bank hours or at after-hours Bank functions
• Customer Service - Responds promptly to customer needs including requests for service and assistance;
  Provide courteous, personal attention to promote ongoing relationship servicing with customers
• Dependability - Follows instructions, responds to management direction;
  Takes responsibility for own actions;
  Keeps commitments;
  Completes tasks on time or notifies appropriate person with an alternate plan
• Design - Demonstrates attention to detail
• Initiative - Looks for and takes advantage of opportunities;
  Asks for and offers help when needed
• Innovation - Shares suggestions for improving work
• Interpersonal - Maintains confidentiality;
  Remains open to others  ideas and tries new things
• Judgment - Exhibits sound and accurate judgment
• Motivation - Measures self against standard of excellence
• Communication - Listens and gets clarification;
  Responds well to questions;
  Participates in meetings;
  Writes clearly and informatively;
  Able to read and interpret written information
• Organizational Support - Follows policies and procedures;
  Completes administrative tasks correctly and on time;
  Supports and upholds organizational goals and values
• Planning/Organizing - Uses time efficiently;
  Completes work in a timely manner
• Problem Solving - Identifies and resolves problems in a timely manner
• Professionalism - Approaches others in a tactful manner;
  Reacts well under pressure;
  Treats others with respect and consideration;
  Accepts responsibility for own actions;
  Inspires the trust of others;
  Works with integrity and ethically
• Quality - Demonstrates accuracy and thoroughness;
  Looks for ways to improve and promote quality;
  Applies feedback to improve performance;
  Monitors own work to ensure quality
• Safety/Security - Observes safety and security procedures;
  Reports potentially unsafe conditions;
  Uses equipment and materials properly
• Team Work - Gives and welcomes feedback;
  Contributes to building a positive team spirit
• Technical Skills – Understands basic computer software programs;
  Strives to continuously build knowledge and skills;
  Shares expertise with others