Customer Service - Autoglass

• A ssist with customer paint orders, look up formulas, and mix the paint based on the formula.
• Work with customers to schedule repair or replacement of automobile glass via phone, email and walk in.
• Handle phone and emails from customers pertaining to price quotes
• Call center functions to provide quality customer service
• Ensure the company establishes and maintains constant communication with customers.
• Knowledgeable on all aspects of product inventory, which may include, data entry,
  cancellations, credits, invoicing, and/or customer service inquiries.
• Generate sales/buys from online leads
• May require an understanding of eBay and eCommerce sites
• Assume other duties as assigned.

• High school degree or equivalent.

• Automotive knowledge

• Must have good written and verbal communication skills.
• Must have good customer relations skills.
• Ability to work well with others.
• Must have the ability to work under conditions of frequent interruptions.

• use of a computer, keyboard, and mouse frequently.
• The employee must occasionally lift and/or move up to 75 pounds.

• Comprehensive health, dental, vision, and disability coverage options.
• Employer-provided life insurance and long-term disability benefits.
• Paid time off (PTO) and paid holidays.
• 401(k) retirement plan with company match.
• Parental leave and support continuing education.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursued to f federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.