Utility Account Specialist

The City of Yankton is seeking qualified applicants for a Utility Account Specialist in the Finance Office. The Utility Account Specialist performs advanced account management, billing reconciliation, and customer financial servicing for the City of Yankton utility operations. The role requires analytical review of financial and consumption data, interpretation of municipal utility policies, and application of accounting, billing, and customer account management principles.

This position requires skills in communication, collaboration, and conflict resolution; ability to work under pressure and adhere to deadlines; good judgement, flexibility, and professionalism; thoroughness, detail oriented; excellent customer service; strong organization; and financial aptitude.

Specific knowledge and abilities commonly associated with this position include: knowledge of basic accounting principles and practices; knowledge of utility billing policies and procedures; knowledge of ordinances and state laws; ability to analyze data, draw conclusions, and solve complex problems; ability to operate computer programs at a highly proficient level; ability to balance and manage a varied workload with competing priorities requiring accuracy and compliance with minimal supervision in a fast-paced work environment;

ability to sustain a high level of accuracy in preparing and entering financial data; ability to deal tactfully and effectively with customers, general public, and coworkers to convey concise and accurate explanations of policies, procedures, and requirements and maintain a positive attitude at all times.

This position is regular full-time which requires a Bachelor’s degree in Business Administration, Accounting, Finance, or a closely related field. 3-5 years of related utility or accounting experience desirable. Governmental or other fund accounting experience desirable. Utility billing or other related billing experience desirable. Bilingual preferred. The salary for this position is $54,381 to $68,846 (Range 34) per year, plus benefits.

Applications may be requested from the Human Resources office at 416 Walnut St., Yankton, SD 57078, on the city website (Use the "Apply for this Job" box below). , or by phone at . Persons needing accommodation in order to apply for this position should call . Position is open until March 6.

The City of Yankton is an Equal Opportunity Provider and Employer