Deposit Operations Representative

Join Our Team

Why do I enjoy working at First Dakota? Plain and simple, it is the best bank in the region. I have worked for a number of banks in my 39-year banking career and all I can say is that I wish I had found First Dakota earlier. Management is supportive and forward thinking and the entire staff across all areas of the bank is amazing.

In my role I have come to know a large majority of our employees and they are a joy to work with and truly care for each other. There is no "greener grass" in the banking industry than First Dakota National Bank. You can easily make a career here. Kevin W. employed since 2007

The core value that stands out to me is Integrity. First Dakota is made up of MANY employees who all seem to have similar morals, work ethics, and goals. Our main goal is to serve our customers in the best way we can at First Dakota, and it truly takes accountability, honesty, respect, and selflessness from each and every one of us to achieve this in the capacity that we do.

Katelyn L. employed since 2023

I enjoy working at First Dakota because of the company to promote, train, and educate me throughout my career. The friendships you make at work, the ability to support our community, and the flexible working environment. Kathy G. employed since 1999

My advice to a someone looking at joining the team is choose a job you love, and you will never have to work a day in your life. (I can't take credit for the quote, something that I had heard at some point.) Ed

B. employed since 2016

I enjoy the open houses every December. Being in the lobby during those times are my absolute favorite. Madison

B. employed since 2021

We understand that the heart of our community is the people we serve, and we're looking for individuals who share our vision. Our customers' financial choices are driven by their dreams for the future—help us turn those dreams into reality! If you are committed to serving others and doing so with excellence, we want you on our team. Explore our open positions today.

Position:Deposit Operations Representative

Location: Yankton, SD

Job :362

# of Openings:1

Deposit Operations Representative
- Yankton

First Dakota is looking for a Deposit Operations Representative to join our Yankton team! This person provides exceptional customer service while supporting internal and external customers through accurate, timely, and secure deposit and payment operations. Maintain a comprehensive understanding of core banking applications, deposit products, digital banking services, ACH processing, and domestic and international wire transfers. Perform daily operational processing, research and resolve customer issues, protect confidential information, and work within regulatory requirements, Bank policies, and established risk controls.

The hours are Monday
- Friday 8:00 AM to 5:00 PM.

• Possess a working knowledge of the Core Banking Application and related deposit, digital banking, ACH, wire transfer, and card processing platforms.
• Prepare, enter, review, and process incoming and outgoing domestic and international wire transfers accurately and timely.
• Provide support and guidance to employees taking wire transfer requests from customers.
• Process incoming and outgoing ACH files and understand regulatory requirements related to ACH, wire transfers, and other deposit and payment services.
• Work within Deposit Operations, Cash Management, and Digital Banking guidelines to reduce risk and ensure compliance.
• Assist with the review, monitoring, and mitigation of operational and payment risks to minimize losses.
• Provide support to internal and external customers using Digital Banking, Bill Pay, e-statements, online applications, Mobile Deposit, and other eBanking products as appropriate.
• Complete daily Deposit Services duties, including Check 21 returns, large item notices, returned statements, Digital Banking and Bill Pay processes, ATM/check card maintenance and balancing, digital account opening funding, holds, unposted items, NSF items, deposit maintenance, and customer service calls.
• Complete item processing duties, including in clearings, RDC/RDA, adjustments, and returns.
• Pull required reports and complete monthly reconciliations.
• Research and resolve customer issues, acting as a liaison between Bank departments when necessary.
• Share responsibility for internal customer call volume and assist with inbound external customer calls as needed.
• Act in accordance with First Dakota Phone Standards and Digital Conversation Standards to provide…