Technical Analyst

Job Opportunity at Avera Sacred Heart Hospital

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview Supports and maintain hardware and software. This includes installing, diagnosing, repairing, maintaining, and upgrading hardware and software while ensuring optimal performance. Responsible for troubleshooting problem areas in a timely and accurate fashion, and providing end user training and assistance where needed.

What You Will Do

• Repairs and maintains PC, printer, software, and associated peripheral equipment as necessary to maintain proper operation.
• Troubleshoots PC, printer, software, and associated peripheral equipment to determine the source of malfunctions.
• Maintains logs and device inventories.
• Provides network cabling in designated areas according to Avera standards.
• Consults with management and/or Network Analysts to solve operational/repair/maintenance problems and help design methods and procedures to improve the efficiency, productivity and control of these operations.

Essential Qualifications The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

• Associate's in related area
• Microsoft Certified Systems Administrator (MCSA) - Microsoft or other relevant network, systems, or administration certifications

Expectations and Standards

• Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera's values of compassion, hospitality, and stewardship.
• Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call or send an email to talent.