SaaS Support Engineer - Python | AWS & Cloud Diagnostics
Job in
Yankton, Yankton County, South Dakota, 57078, USA
Listed on 2026-06-28
Listing for:
Converge Insurance
Full Time
position Listed on 2026-06-28
Job specializations:
-
IT/Tech
AWS, Cloud Computing: Infrastructure & Operations, IT Support
Job Description & How to Apply Below
Converge Insurance is looking for a technical support professional to join the Engineering team in the United States. The role involves managing the support queue, developing Python scripts, and ensuring SLAs are met while triaging customer issues. Candidates should have 3+ years supporting SaaS platforms and proficiency with AWS.
A Bachelor’s degree in Computer Science or equivalent is required along with experience in Docker, Datadog, and APIs. The position emphasizes collaboration with various stakeholders across the business.
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