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Customer Support Engineer — SaaS & Bug Triage
Job in
Yankton, Yankton County, South Dakota, 57078, USA
Listed on 2026-06-28
Listing for:
Moab
Full Time
position Listed on 2026-06-28
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Moab is seeking a dedicated support team member to ensure customer satisfaction by managing inquiries, troubleshooting issues, and advocating for customers. The role involves investigating bugs, collaborating with engineering, and maintaining an organized workflow.
The ideal candidate is a strong communicator, curious about technology, familiar with AI tools, and can manage multiple threads effectively. Prior experience in B2B SaaS support or related industries is a significant advantage.
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