Front Desk Supervisor - Nova Hotels

Position: Full-Time Front Desk Supervisor - Nova Hotels
Become the Front Desk Supervisor at Chateau Nova Yellowknife with Nova Hotels. Oversee daily operations, ensuring meticulous guest service and team support.

This leadership role centers on engaging directly with guests while managing Front Desk and Night Audit functions. You will nurture a collaborative environment, address guest needs, and sustain hotel operations effectively. Applicants should possess strong communication and leadership abilities to succeed in this fast-paced setting.

Key Responsibilities:

• Lead, coach, and motivate Front Desk team members

• Enhance guest experiences during arrivals and departures

• Respond to requests and ensure issue resolution

• Maintain clear communication with various hotel departments

• Conduct hotel walkthroughs to ensure quality standards

Requirements:

• Must be legally entitled to work in Canada

• Excellent verbal and written English skills required

• Previous Front Desk or hotel experience mandatory

• Supervisory experience is an advantage

• Open to flexible work hours including weekends

Utilize your organizational skills and dedication to hospitality at Nova Hotels to deliver outstanding guest experiences.