Shift Lead

The Yelm Food Co-op is proud to be an employer in the Yelm Community. From our fabulous working members to our cashiers and floor managers we strive for a rewarding work environment. The Yelm Food Co-op hires for two job roles, cashier and floor managers. Although we strongly encourage cashiers to grow into floor manager positions it sometimes becomes necessary to hire a floor manager directly.

A cashier’s primary role is to assist customers in the store check-out process. Main duties include ringing up sales, bagging or boxing items, requesting price checks, honoring coupons, collecting payment, and giving appropriate change. Responsible for counting the contents of the cash register drawer at the end of each shift, maintaining receipts, records, and withdrawals. May be responsible for checking materials and supplies and reporting when stock is low.

The cashier will also respond to complaints, process refunds or exchanges of items, and maintain a clean workspace. A cashier should have a strong work ethic and a high level of accuracy. They should be responsible, attentive to customer needs, and committed to providing excellent service.

Tasks Overview

• Receive payment by cash, check, credit cards, gift cards, and EBT.
• Issue receipts, refunds, credits, or change due to customers.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Must be able to explain the benefits of becoming a member of our co-op
• Greet customers upon arrival into the store
• Maintain clean and orderly checkout area
• Resolve customer complaints
• Answer customers’ questions, and provide information on procedures or policies.
• Stock shelves, wash dishes, and perform necessary tasks that need to be done on a shift.
• Count money at the end of shifts to ensure that till matches daily sales slip.
• Must have basic computer skills to run P.O.S
• Should be able to multitask

Cashiers are our entry level position with pay starting at $17.25/hour

Retail shift leads often perform a variety of functions, although specific duties will vary. The position requires good people skills, an understanding of customer service principles, and an ability to juggle multiple tasks under a variety of conditions.

• Open / Close store.
• Stocking and managing inventory.
• Cashiering.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Count money at the end of shifts to ensure that till matches daily sales slip.
• Supervising working members and cashiers.
• Responsible for overall operations including ensuring that all Health
• Department Requirements are met.
• Performing necessary tasks and multitasking.
• Resolving store issues.
• Must have good computer skills to run P.O.S. and be familiar with Excel.
• Being approachable and friendly.
• Being a good team player.

Shift Leads have a starting pay at $17.75/hour

Retail floor managers often perform a variety of functions, although specific duties will vary. The position requires good people skills, an understanding of customer service principles, and an ability to juggle multiple tasks under a variety of conditions.

A grocery store floor is a busy place with a lot of details to monitor. A grocery store floor manager is in charge of the area of the store where the product is browsed by consumers. Floor managers maintain the stock on the shelves and supervise the people who work in the grocery aisles. They assist in setting up merchandising displays and ensure they are in the right place on the floor plan.

They may also help unload trucks to get the stock on the floor, work with vendors, and rotate product on shelves.

Customer satisfaction is a high priority for the grocery store floor manager. Without customers, they wouldn’t have a job to do. They greet customers in a friendly manner and ensure that other store employees are doing the same. In addition, a floor manager resolves customer complaints and may order special items at a customer’s request.

The grocery store floor manager oversees the operations of the selling floor. One important process they monitor is…