Manager – Financial Crime Subject Matter Expert; KYC & Transaction Monitoring Placement

Line of Service Advisory Industry/Sector Not Applicable Specialism Fraud, Investigations & regulatory Enforcement (FIRE) Management Level Manager Job Description & Summary

We are seeking an experienced Manager – Financial Crime Subject Matter Expert (KYC & Transaction Monitoring) to join our growing Financial Crime practice. This role combines deep technical expertise, people leadership, client advisory, and operational oversight. You will serve as a trusted advisor to clients and internal teams, leading the interpretation and application of regulatory requirements, supporting complex financial crime investigations and escalations, and driving improvements across KYC and Transaction Monitoring programs.

As a Manager, you will play a critical leadership role in delivering high-quality outcomes, developing team capabilities, supporting business growth, and contributing to the design and enhancement of financial crime compliance frameworks.

At PwC, our purpose is to build trust in society and solve important problems. Within our Financial Crime Unit (FCU), we support leading global financial institutions through a combination of managed services and advisory engagements across Anti-Money Laundering (AML), Know Your Customer (KYC), Customer Due Diligence (CDD), Transaction Monitoring (TM), investigations, and broader financial crime compliance programs. Our teams help clients navigate increasingly complex regulatory requirements while improving the effectiveness, efficiency, and resilience of their financial crime frameworks.

We are seeking an experienced Manager – Financial Crime Subject Matter Expert (KYC & Transaction Monitoring) to join our growing Financial Crime practice. This role combines deep technical expertise, people leadership, client advisory, and operational oversight. You will serve as a trusted advisor to clients and internal teams, leading the interpretation and application of regulatory requirements, supporting complex financial crime investigations and escalations, and driving improvements across KYC and Transaction Monitoring programs.

As a Manager, you will play a critical leadership role in delivering high-quality outcomes, developing team capabilities, supporting business growth, and contributing to the design and enhancement of financial crime compliance frameworks.

Depending on your SME assignment, your responsibilities will include:

• Acting as the primary point of contact for KYC policy interpretation, procedural guidance, and regulatory clarifications
• Reviewing and advising on complex, high-risk, or non-standard KYC cases and client scenarios
• Interpreting regulatory updates and translating them into practical guidance for delivery teams
• Supporting policy impact assessments and procedural updates

• Providing expert support to analysts and QC teams on quality findings, escalations, and judgment calls
• Participating in quality calibrations and alignment discussions to ensure consistent application of standards
• Supporting internal quality assurance initiatives and regulatory readiness activities
• Acting as a senior escalation point for policy- or risk-related delivery issues

• Supporting advisory work streams, client discussions, and solution design related to KYC frameworks and operating models
• Collaborating with global teams and engagement leads on policy questions, remediation approaches, and regulatory expectations
• Contributing SME input to proposals, process improvements, and client deliverables where applicable

• Facilitating induction, refresher, and targeted training sessions on KYC policies and regulatory developments
• Supporting knowledge sharing and continuous capability uplift across delivery and quality teams

• Serve as a subject matter authority and point of contact on TM policy and frameworks, AML typologies, alert logic, and investigation methodologies
• Provide expert guidance on complex or high-risk alerts, end-to-end investigations, and…