Operations Associate

Position Summary

The Operations Associate will play a critical role in maintaining the systems that support excellent teaching and learning - both in-person and virtually. They will manage the front office and serve as the first point of contact for any students, families, staff, or visitors in the office. They must also passionately believe in the value of a KIPP education and have the ability to enthusiastically share that vision and belief with others.

This position is an excellent opportunity for a highly driven self-starter to support a high-performing school.

The Operations Associate reports to the Director of School Operations.

• Minimum 1 years of work experience, 2 or more years strongly preferred

• High school diploma required

• Spanish fluency preferred
• Knowledge of the San Francisco neighborhoods
• Demonstrated proficiency with Microsoft Word and Microsoft Excel
• Ability to self-direct, prioritize and multi-task among competing goals
• Demonstrated ability to work well with others and build relationships across teams
• Excellent written and verbal communication skills with keen attention to detail
• Unquestioned integrity and commitment to KIPP Public Schools Northern California mission and values

• Own the creation of a welcoming, organized front office that reflects school values and culture
• Manage inventory of office supplies, student store items, textbooks, uniforms, and other materials
• Serve as the point person for first aid and student medication
• Assist with managing the school's finances, including assisting with school fees, deposits, cash management, and purchasing

• Track daily student attendance accurately, including distributing tardy slips, checking records, and compiling attendance documentation
• Arrange morning calls home to students who are absent, and if needed, coordinate absent students' homework drop-off and pick-up
• Support a culture of high attendance by tracking unexcused absences, managing truancy documentation, and scheduling truancy meetings
• Maintain complete and accurate student records in cumulative folders and in Power School
• Support with compiling academic data for report cards, transcripts, and other documents

• Support student recruitment activities and school events (e.g. open houses, information sessions)
• Support management of all incoming applications and enrollment paperwork for new and returning students
• Help prepare application data and communications for the enrollment lottery
• Own specific parts of the enrollment process, such as scheduling family meetings or managing all incoming new student enrollment paperwork

• Help prepare weekly bulletins in English and Spanish to distribute to team & family
• Assist in the preparation of all parent communications, including letters and report cards
• Assist in maintaining updates and newsletters on the school website
• Manage communication systems with families by sending out mailings and using the School Messenger system for school events

• Support with furnishing and decorating the facilities to model school values and culture
• Support with implementing school safety plans and procedures
• Assist with on-campus and off-campus school events, including student field trips
• Adhere to KIPP's health and safety guidelines as outlined by the CDC, CDE, and public health agencies' recommendations
• Assist with other tasks and projects as necessary or assigned

Ability to navigate office and school campuses, and hold meetings in different spaces. Traditionally, much of the day involves sitting. Ability to access and utilize technology. Occasional lifting/carrying of equipment 1-20 lbs.

Stress of deadlines and normal work standards, ability to analyze problems and generate alternatives, work with interruptions, concentrate for long periods of time, read, calculate, perform routine math problems, memorize and recall…