Senior Benefits Consultant

Bennie ( ) is an employee benefits services and technology firm that helps companies create a healthier workplace. Bennie provides services and technology that are beyond what growing companies typically receive, yet exactly what they need.

Bennie has built the ultimate benefits platform that connects disparate systems across the benefits supply chain to deliver a complete experience for employees, employers, and partners. Bennie’s technology, benefit plans, and service model are designed to enable employers and their employees to experience best-in-class outcomes that reduce overall health plan costs. Bennie’s team members use the platform and its data to supplement their market knowledge and bring innovative solutions to Bennie’s customers.

Bennie is headquartered in Stamford, CT, and is a remote-first company with employees across the U.S.

As an organization, we value our team members who are Optimistic
, Accountable
, Thoughtful
, and Healthy
. We believe these values, known as our O.A.T.H., are essential for our collective success. The ideal candidate for this role will embody these values by:

• Maintaining a positive attitude throughout our journey of building our company.
• Being responsible for the quality of their work and for meeting their goals.
• Respecting our differences and looking out for one another.
• Believing in living complete lives that balance our work and personal time.

The Senior Benefits Consultant has leadership responsibility for the consulting strategy, service, and delivery for all customers in the Senior Benefits Consultant’s book of business. As a people manager, the Senior Benefits Consultant serves as the leader for the assigned consulting delivery team, composed of Benefits Consultants, Customer Experience Managers, and Benefits Consulting Analysts. The Senior Benefits Consultant provides strategic guidance to ensure exceptional customer results and satisfaction, and the achievement of Bennie’s business objectives, across the assigned consulting delivery team.

Reporting to: Principal Benefits Consultant

The ideal candidate should have experience working in benefits consulting, managing a book of customers, and working with insurance carriers & vendors to build benefit solutions for those customers. The ideal candidate should possess exceptional analytical, communication, and relationship building skills; and is excited to join a startup and work with senior team members to help deliver exceptional consulting service and experience to Bennie’s customers.

The Benefits Consultant should exhibit the six core attributes
:

• Possess a growth mindset to drive the business upward and forward.
• Take a proactive approach to value creation and delivery for customers, colleagues, and partners.
• Seize the consultative opportunity in every interaction with customers, colleagues, and partners.
• Maintain a curiosity about the industry, Bennie’s customers, and Bennie’s business.
• Bring relentless intensity to the creation of value.
• Work collaboratively with customers, colleagues, and partners.

• Take ownership and accountability for the success and retention of an assigned book of business.
• Lead and manage the execution of Bennie’s consulting model for assigned customers, ensuring the delivery of high-quality benefit consulting services, and exceptional customer results and satisfaction.
• Develop and execute the annual customer account plan specific for all assigned customers.
• Work collaboratively with other members of the consulting delivery team to support the development and implementation of strategic initiatives.
• Drive customer results and support team development for each individual consulting delivery team.
  
  Stay updated on industry trends, best practices and regulatory changes, and support education and enablement of customers regarding these developments.
• Collaborate with cross-functional teams, including but not limited to sales, tech operations, and product, to identify and support business development and operational improvement opportunities.
• Maintain strong relationships with all customers,…