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Technical Account Manager — Customer Success Leader

Job in Yonkers, Westchester County, New York, 10701, USA
Listing for: Rippling
Full Time position
Listed on 2026-08-18
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 90000 - 150000 USD Yearly USD 90000.00 150000.00 YEAR
Job Description & How to Apply Below

Rippling is seeking a customer-obsessed Customer Success Manager (internally TAM) to join our rapidly scaling team. You will own a book of business in a technical B2B SaaS environment, advising on payroll, benefits, HR and maximizing adoption of Rippling’s product suite.

You will build long-term relationships, guide customers through open enrollment and year-end payroll, resolve complex escalations, and collaborate with Support, Product and Engineering to deliver exceptional outcomes.

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