Senior Product Manager

Infobase exists to power informed decisions. For decades, schools, libraries, and institutions have turned to our resources to build information literacy and help learners develop the skills they need to succeed long after the classroom. We build the platforms and content that make that possible, and right now we're growing the team behind them.

The Senior Product Manager brings rigorous product management practice to bear on Infobase's most ambiguous and complex product problems, working on a flexible, problem-driven basis rather than owning a single product area on an ongoing basis. The role partners closely with Franchise Owners - who own content strategy for their franchises - and with the Senior Director, Platform Strategy on the definition of new products and major product revisions on Infobase's platform.

This is a senior individual-contributor role: for each assigned problem, the Senior Product Manager sets direction, builds the evidence base and business case behind major investments, and leads cross-functional alignment - including with Franchise Owners, the Senior Director, Platform Strategy, and Technology stakeholders - to move initiatives from strategy through adoption. Success depends on building alignment and driving outcomes through collaboration and influence rather than formal authority.

This role will create presentations for executive leadership and should be comfortable interfacing with all levels of the organization.

Assignments are based on the ambiguity and complexity of the business problem to solve - for example, defining a franchise's multi-year evolution or transforming a franchise's business model to withstand market shifts - rather than a fixed product line or market area. The Senior Product Manager moves successively between Infobase's highest-priority strategic problems as they are identified, in partnership with the Chief Product Officer (CPO).

Franchise Owners hold steady-state, franchise-scope titles and retain ownership of content strategy and identity within their franchise on an ongoing basis. The Senior Product Manager and Franchise Owners work in close partnership on assigned problems, each bringing distinct expertise - product management discipline and rigor on one side, content and franchise knowledge on the other. While both positions interface with customers and solicit their feedback, voice-of-customer research represents a larger proportion of the Senior Product Manager's time.

• Define product vision and strategy for each assigned problem, in partnership with the relevant Franchise Owner(s) and CPO, grounded in customer-centric design, market analysis, competitive dynamics, revenue analysis, and customer research.
• Own and prioritize the roadmap for each assigned problem, making the tradeoffs needed to balance customer value, business priorities, and delivery capacity.
• Build the business case for significant product investments, including tradeoffs and expected impact, and present recommendations to product and executive leadership.

• Lead voice-of-customer practices for each assigned problem - direct research, usage data analysis, customer feedback loops, and piloting - to keep decisions grounded in evidence. Distinguish between buyers (librarians) and users (educators and students) in creating winning products that increase classroom presence.
• Track competitive and market developments relevant to each assigned problem and translate them into roadmap implications.

• Partner closely with Franchise Owners - who own content strategy and franchise identity - to align future product direction with content strategy on each assigned problem.
• Partner with the Senior Director, Platform Strategy on the definition and requirements of new products and significant revisions to existing products on Infobase's platform.
• Establish feature trade-offs based on platform capabilities and strategy.
• Partner with Technology leadership to sequence delivery, resolve tradeoffs, and keep the roadmap realistic against engineering capacity.
• Influence cross-functional teams and stakeholders without formal authority, including in situations where priorities conflict.

• Own the adoption and business-impact strategy for each assigned problem - coordinating go-to-market readiness with Marketing, Sales, and…