Salesforce CPQ Administrator​/Analyst

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics.

Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of Med Tech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Support commercial growth and operational excellence by delivering high-quality data, actionable analytics, efficient business processes, and effective commercial systems support. Serve as a trusted business partner to commercial leaders by translating data into meaningful insights and recommendations that improve sales effectiveness, forecasting accuracy, operational efficiency, and business performance.

Administer and maintain Salesforce and CPQ, including user access, profiles, security settings, workflows, dashboards, reports, and system configurations. Serve as the primary business resource for Salesforce, CPQ and other commercial applications. Troubleshoot system issues, resolve user inquiries, and coordinate enhancements with IT and external partners. Support system upgrades, testing, validation, and implementation activities. Ensure commercial systems effectively support evolving business processes and organizational needs.

Develop, maintain, and enhance Power BI dashboards, scorecards, and performance reporting tools. Analyze sales performance, pipeline health, forecasting accuracy, customer trends, territory performance, and key commercial metrics. Identify business trends, risks, opportunities, and performance drivers through data analysis. Translate complex data into clear, actionable insights and recommendations for business leaders. Create and deliver executive-ready reports, presentations, and business reviews that support strategic and operational decision-making.

Support monthly, quarterly, and annual business performance reviews.

Support forecasting, pipeline management, territory planning, account management, and performance tracking processes. Partner with commercial leaders to evaluate business performance and identify opportunities for improvement. Recommend process enhancements that improve sales productivity, reporting accuracy, and operational efficiency. Support implementation of commercial best practices and standardized operating processes. Assist with compensation reporting, sales planning activities, and commercial operations initiatives as needed.