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Strategic CSM, Mid-Market

Job in Yonkers, Westchester County, New York, 10701, USA
Listing for: Ncontracts
Full Time position
Listed on 2026-10-04
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 85000 - 120000 USD Yearly USD 85000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Strategic CSM, Mid-Market Growth & Renewals

Ncontracts is seeking a Mid-Market Customer Success Manager to guide strategic accounts post-sale, ensuring adoption, renewals, and advocacy across our SaaS platform. You will partner with clients at executive levels to drive outcomes, manage risk, and identify expansion opportunities while collaborating with Product, Sales, and Support teams to deliver measurable value.

The role requires a proactive cadence of business reviews, a deep understanding of customers' objectives, and the ability to

We are looking to fill the Strategic CSM, Mid-Market Growth & Renewals position at Ncontracts in United States.

The position is based in United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 85..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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