Customer Service Representative – Washroom Accessories

Customer Service Representative – Washroom Accessories

Location:

Yonkers office

Working Hours:

8:30-5:00

Remuneration: $23-$27 per hour (basic salary of $48,000 - $51,800)

The role will involve:

• Customer Service Representative/Internal Sales position promoting a range of washroom accessories
• Provide support running the day to day customer service function from quotation phase to after sales
• Helping to service accounts and respond to inbound customer enquiries
• Participate in meetings and activities to improve customer satisfaction and business performance
• Generating leads and developing client relationships
• Help the marketing and purchasing teams to grow overall revenue
• Analyse problematic situations and provide solutions to ensure company growth
• All of your time will be spent working from the Yonkers office

The ideal applicant:

• Must have 2 years’ customer service experience
• Ideally have experience with related products such as: cubicles, bathrooms cubicles, washrooms, panels, bathroom panels, washroom accessories, duct panels, lockers, benches, door hardware, ironmongery, laminates, worktops, decorative surfaces and durable surfaces (not essential)
• Would consider other construction related backgrounds