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Concierge Service Representative

Job in Yonkers, Westchester County, New York, 10701, USA
Listing for: Virtual Vocations Inc
Full Time position
Listed on 2026-03-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A company is looking for a Concierge Service Representative (CSR) - Remote.

Key Responsibilities Answer inbound calls and initiate outbound calls to create sales opportunities Qualify customers for the reverse mortgage program and transfer interested customers to the sales team Maintain accurate records in the Sales CRM and create follow-up appointments

Required Qualifications Basic computer skills (MS Office), 10-key, and soft phone experience Customer service background with a basic understanding of reverse mortgage products Knowledge of the mortgage industry Bilingual skills are a plus Organized and performance-driven
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