Office Administrator

Basic Function – Monitor designated streets, lots, garages, other public areas and/or an entire campus to ensure compliance with parking policies.

• Provide customer service by answering questions regarding directions, events, building locations and parking policies.
• Prepare and input daily field reported financial data and keypunch all data into daily revenue reports files and system.
• Maintain individual client parking accounts; adds, deletes, & account changes.
• Enter and post monthly receivable payments.
• Coordinate, monitor, review and collect overdue/outstanding accounts.
• Create daily parking revenue report from TEZ, Flow Bird, Verge, Park-Link, SMS and T2P platforms.
• Knowledge of basic bookkeeping or accounting principles.
• Excellent organizational, time management, and problem‑solving abilities.
• Strong knowledge of Microsoft office suite, including Outlook, Word, and Excel.
• Pull daily parking revenue report from TEZ, Flow Bird, Verge, Park-Link, SMS and T2P platforms.
• Daily paperwork revenue reconciliation. Pull reports from different revenue stream platforms.
• Create a daily DCR and update all daily reports.
• Update the daily traffic counts report.
• Update parking enforcement revenue report.
• Update Tenant Validation Report.
• Any additional responsibilities assigned by management.
• Candidate should be able to multi‑task in an office setting while performing accounts payable, bank reconciliations, detailed record keeping, answering phones, filing, and client communication.

• Monday through Friday 8:30 am – 5:00 pm.
• Sunday and Monday Off.
• Hourly rate $21.00.
• Full time.

As well as interaction with Operations Managers.

• General office skills including but not limited to answer and direct incoming phone calls, emails, open mail, send payments to the mailbox, and assist in customer inquiries and transactions.
• Support Facility Managers and Regional Financial Analyst with other administrative duties as necessary.
• This position requires the ability to work alone and therefore must exercise proper judgment, tact, and diplomacy in dealing with people.

• Knowledge of geography of the area they are enforcing.
• Knowledge of hazards and safety precautions.
• Ability to use a handheld computer.
• Ability to understand and apply parking regulations.
• Ability to interact with others in a courteous and tactful manner.
• Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public.
• Ability to effectively respond to customer problems or complaints.
• Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example.
• Must be willing to work a flexible schedule.

• Must be able to multi‑task and manage confidential information.
• Must possess excellent written and verbal communication skills.
• Must possess strong organizational skills.
• Be able to meet company appearance guidelines.
• Available to work shift times required by our client or operational needs including nights, weekends, and holidays.
• Be able to sit, stand, lift, climb, push and/or bend for extended periods of time and can lift objects and baggage with weights in excess of 70 pounds in a safe manner.