Senior Customer Support Leader — Care
Listed on 2026-09-17
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Customer Service/HelpDesk
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Management
Point Click Care is seeking a Manager, Customer Support, to lead a team of solutions analysts delivering world-class customer service. You will oversee daily operations, coach staff, and implement processes to ensure consistent service quality.
You will manage cross-functional collaboration with Product, SaaS Ops, and other teams, acting as a liaison as needed. The role requires entrepreneurial energy and a passion for customer experiences, reporting to the Senior Director, Customer Support.
This role, Senior Customer Support Leader — Care Experience , could be your next move.
Learn more about the Senior Customer Support Leader — Care Experience role in the description above.
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