Hospitality SaaS Customer Success Manager
Listed on 2026-09-26
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Customer Service/HelpDesk
Customer Success Management
Fullsteam is seeking a Client Success Specialist to support hospitality clients using Web Rez Pro . You will resolve product and service issues via phone, email, and live chat, while collaborating with development to improve the platform.
In this role, you’ll identify churn risks, guide hotel staff on best practices, and train users through live and recorded sessions. You will document use cases and feedback to drive product insights.
We have an opening for a Hospitality SaaS Customer Success Manager in United States within Management & Operations, Sales.
We appreciate your interest in this position.
Join Fullsteam and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Hospitality SaaS Customer Success Manager role at Fullsteam, based in United States.
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