Student and Partner Success Advisor

Location: Remote, U.S. Candidate must work and reside within the U.S.

Our Company: Time4

Learning, a Cambium® Learning Group Brand, offers award-winning online curriculum, resources, and programs for at-home use and within non-traditional learning settings. Time4

Learning has three major brands - its flagship product, an online core curriculum and supplemental program for students in grades PreK-12th grade;  Marketplace, a popular destination for families looking for tips and advice on homeschooling and great deals on home education products; and Brightspire Virtual School, an accredited online school for students in grades 6-12. Time4

Learning is experiencing a period of rapid growth and working to expand our home education product line and our reach into new and evolving learning environments.

Our Culture: Time4

Learning is a remote-first group with team members from coast to coast. As a long-standing leader in the home education space, Time4

Learning attracts a diverse group of talented people who create delightful learning experiences for students and supportive resources and tools for parents. Qualified candidates bring curiosity, humility, and an open mind for the diverse and unique ways students learn  Time4

Learning team values diversity of thought, experience, and approach so that we can offer the best home education products on the market. We work together collaboratively and with purpose. We establish rapport through team building activities and cross-functional projects that offer staff opportunities to work with people who have different skill sets and perspectives.

Our Brightspire Team: Brightspire Virtual School is redefining what it means to thrive in an online learning environment. Built on the award-winning curriculum of Time4

Learning, we empower middle and high school students to take ownership of their education through our Inspired Learner Framework™. We believe academic achievement is only one part of the equation- student confidence, connection, and personal purpose matter just as much.

Job Overview:

Brightspire Virtual School is seeking a strategic, relationship-driven Student and Partner Success Advisor to support engagement, retention, and long-term success for individual students and families as well as institutional partners. This role combines the personalized mentorship and advocacy elements of student success with proactive relationship management, onboarding, and support plan implementation for partnerships.

The Student and Partner Success Advisor serves as a trusted advisor, ensuring students, families, and partners maximize the value of their relationship with Brightspire Virtual School through data-informed interventions, proactive communication, partnership management, and collaborative problem-solving.

• Develop relationships with and serve as a primary point of contact for students, families, and partners, providing proactive outreach, guidance, and support.
• Use the Proactive Success Monitoring System to track student progress and identify needs and opportunities for targeted support strategies.
• Communicate clear, actionable support strategies to strengthen student engagement and promote continued progress.
• Use the Inspired Learner Framework™ to guide students in setting individualized goals and support growth in executive functioning skills.
• Encourage student engagement and belonging through participation in events, clubs, and enrichment opportunities.
• Help students, families, and partners navigate the virtual learning experience by clearly explaining academic expectations and school policies, and identifying available resources, and practical strategies for student success.
• Resolve concerns promptly while…