Digital Designer

We’re Heidi.

We’re building the future of healthcare by giving every clinician the earth’s finest AI Care Partner. In just 18 months, our clinical AI products have absorbed the administrative chaos of 73 million patient visits. Today, we support over 2.5 million patient sessions a week across 190+ countries.

Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s healthcare capacity and strengthen the human connection at its heart.

We found product-market fit with a freemium medical scribe that clinicians love. Now, we’re expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again.

If you don’t choose easy and you want to build something way bigger than yourself then, choose the challenge, choose Heidi.

The role

We’re looking for a Digital Designer with a sharp eye for layout and type, and a real instinct for what makes someone stop on paid social.

This is a hands‑on, Meta‑first role where you’ll get to make a lot of work and see what actually resonates. You’ll design static and carousel ads, build creative from case studies, brand shoots, and lo‑fi creator and UGC assets, and find new ways to turn one strong idea into a set of genuinely different executions.

You’ll understand how Meta’s Andromeda system has changed the role of creative. We’re not interested in producing endless 1% tweaks that the algorithm sees as essentially the same ad. You’ll help us build meaningful creative diversity across formats, visual treatments and design principles, giving Meta more distinct signals to match the right creative with the right person.

The pace is high, but that’s part of what makes the role exciting. You’ll have the freedom to experiment, test ideas quickly and see the results of your work in the real world. You’ll work closely with the people spending the budget, so you’ll know exactly which designs earned attention, drove action and scaled. Then you’ll take those learnings and make the next round even stronger.

You’ll also have plenty of room to shape the creative. We want someone who brings references, spots opportunities and has ideas of their own, not someone who’s simply waiting for the next brief.

Reporting into the Senior Creative Strategist, this is a great role for someone who loves making impactful creative, wants to get even better at performance design, and likes seeing their ideas out in the world.

What you’ll do

• Own the design, end to end

• Turn one idea into a real test

• Make raw assets work

• See exactly how your creative performs

• Bring your own ideas

• Keep things moving

• Build systems, not one-offs

• Make the work land in every market

What you’ll need

• 3–5 years of design experience , whether in-house, agency or freelance, with a portfolio that shows range, strong craft and an instinct for creative that gets attention

• Strong design fundamentals. Type, layout, hierarchy, colour and grid. You can design multiple iterations that feel different yet still sit within the brand guidelines

• Meta and Andromeda literate. You understand how Meta’s creative delivery has evolved, why creative diversity matters, and how to turn one idea into meaningfully different executions rather than minor iterations

• Performance-minded. You care whether your work actually worked and can use performance data to understand what’s resonating, what to iterate and where there’s an opportunity to scale

• Platform native. You spend time in the feeds and instinctively understand the difference between something made for social and something simply placed there

• Fluent in Figma , and…