Front Desk Agent

Spa Coordinator at Skin Spa New York

Job Description
About Skin Spa New York:

Skin Spa New York () is an established lifestyle medical spa brand with multiple locations in New York City, Boston, and Miami. Skin Spa offers a full range of skincare and advanced medical spa treatments including injectables.

We are seeking a dedicated and motivated Spa Coordinator to join our team at Skin Spa New York, with a strong interest in building a long‑term career within the medical spa industry. The ideal candidate will have a passion for wellness and aesthetics, a keen attention to detail, and the flexibility to work scheduled shifts as well as be available for coverage shifts when needed.

This is a great opportunity for someone looking to grow and develop within the field of medical aesthetics.

• Med spa experience preferred.
• Sales‑driven.
• Experience with appointment booking software (Boulevard, Booker, Mind Body, etc).
• Retail experience (2+ years).
• Proper grammar and phone etiquette skills.
• Clean and refined appearance.
• Punctual and reliable.
• Team player.
• Leadership capabilities.

• Providing excellent customer service.
• Ability to promote retail, upsells, and packages to meet daily sales goals and expectations.
• Booking and confirming appointments.
• Directing clients during the check‑in and check‑out process, including but not limited to communication with the back‑of‑house team.
• Ensuring cleanliness of spa and retail area and overall spa coordination.
• Handling client concerns with insight and poise.
• Handling a multi‑line phone system.
• Handling various assignments simultaneously.

Compensation starting at $17/hour + sales and bonus commissions. A consistent weekend day is required. Availability must align with current business needs. The schedule must include availability on Sundays and Mondays to fulfill current schedule requirements.

If you are passionate about the medical spa industry and are looking for a rewarding career path, we encourage you to apply for the Spa Coordinator position at Skin Spa New York. This is a great opportunity to learn and grow while contributing to a dynamic and supportive team environment. We look forward to hearing from you!