Medical Receptionist

VillageMD -  - Responsibilities:
Greet and assist patients as they arrive;
Register patients and coordinate with the team to ensure timely patient turnaround;
Enter/update patient information in the system;
Assist patients with completing paperwork;
Scan, update, and file medical records;
Answer phone calls and respond to patient questions professionally;
Process medical insurance information and verify patient eligibility;
Handle cash and co-payments accurately;
Provide outstanding customer service to patients;
Inform site manager or assistant site manager of wait times and patient inquiries