Care Navigation Specialist - Multi-Channel Healthcare Support
Listed on 2026-09-22
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Healthcare
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Customer Service/HelpDesk
Guidehealth is seeking a Customer Guide Engagement Specialist to serve as the voice of the company. You will handle inbound and outbound inquiries from members, patients, and providers, guiding them through benefits, care programs, and enrollment steps with empathy and accuracy.
You will navigate complex processes, use CRM tools, and provide education on plan benefits while maintaining PHI privacy and compliance. This role emphasizes teamwork and high-quality service across multiple channels.
Consider building your career as a Care Navigation Specialist
- Multi-Channel Healthcare Support at Guidehealth.
Join Guidehealth and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Care Navigation Specialist
- Multi-Channel Healthcare Support role at Guidehealth, based in United States.
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