Epic Willow Ambulatory and Specialty Pharmacy Systems - Senior Application Analyst

Location: City of Yonkers

Epic Willow Ambulatory and Specialty Pharmacy Systems - Senior Application Analyst page is loaded## Epic Willow Ambulatory and Specialty Pharmacy Systems - Senior Application Analyst locations:
3 Odell Plazatime type:
Full time posted on:
Posted Yesterday job requisition :
JR228558
** City/State:
** Yonkers, New York
** Grant Funded:
** No
* * Department:
** IT - Epic - Pharm TECH & FIN
*
* Work Shift:

** Day
* * Work Days:
** MON-FRI
** Scheduled

Hours:

** 8:30 AM-5 PM
** Scheduled Daily

Hours:

** 7.5 HOURS
** Pay Range:**$-$Step into a role at the intersection of advanced pharmacy technology, clinical workflows, and real-world impact. Here, you will shape and optimize Epic Willow Ambulatory and Specialty Pharmacy applications while collaborating with forward-thinking teams who value innovation, problem-solving, and continuous improvement. If you’re excited by complex system challenges and the opportunity to grow your Epic expertise, this is the place to elevate your career.

We are hiring a
** Senior Application Analyst-Epic Willow and Specialty Pharmacy Systems**. This role focuses on supporting the maintenance, optimization, and enhancement of our
** Epic Willow Ambulatory, Specialty Pharmacy, and Inventory applications, along with associated third party pharmacy systems such as Pyxis ES, Logistics, Codonics, Omnicell, nCoup, Apoteca, Sentri7, Bluesight, Sentry 340B, and more.
**** Key Responsibilities
*** Install new applications, components, and upgrades to existing applications.
* Configure application settings and ensure proper functionality.
* Provide go‑live and rollout support for new implementations.
* Interface with users and clients across the Montefiore Health System.
* Support users with new applications, modules, and functionality.
* Analyze required application modifications and coordinate changes with Montefiore IT staff or the appropriate vendor.
* Evaluate how new systems, upgrades, or components can best meet user needs; analyze business and clinical workflows.
* Interpret end‑user requirements by discussing options and guiding clients toward optimal solutions.
* Assess and understand operational workflows as they relate to the system.
* Create system specifications based on user requirements.
* Develop test plans and perform testing for new systems, upgrades, and modifications.
* Document all testing outcomes thoroughly and accurately.
* Provide application implementation, troubleshooting, and ongoing support.
* Participate in technical integration and interface development.
* Write and maintain accurate, current system documentation.
* Support the maintenance of training materials and ensure proper distribution to users.
* Design database queries and create reports using report‑writing tools.
* Assist Application Analysts and team members as needed; mentor and foster development of colleagues’ skills.
* Deliver day‑to‑day operational support, advanced troubleshooting, coordination of updates, process improvement recommendations, efficiency enhancements, and proactive system monitoring.
* Participate in a weekly rotation providing
** 24×7 on‑call support**.
* On an as-needed basis, provide on‑site support within Montefiore Medical Center hospitals and affiliates.
** Required Qualifications**
* ** Current RPh or Pharm

D license**
* ** Epic certification preferred** (strong consideration given to candidates not yet certified but who can demonstrate the ability to become certified)
* ** 3+ years of pharmacy experience**, including clinical and operational workflows;
** outpatient pharmacy experience preferred
*** Application implementation, troubleshooting, testing, and support experience
* Strong desktop skills, including extensive experience with
** Office
365**, especially
** Microsoft Excel
** and data analysis
* Knowledge of
** SDLC
* ** Strong presentation skills for senior management stakeholders
* Excellent analytical, problem‑solving, and critical‑thinking skills
* Strong interpersonal skills with customers, vendors, peers, and management
* Eagerness to learn with exceptional listening skills
* Excellent written and verbal communication skills
* Strong follow‑up, documentation, and organizational skills
* Ability to adapt…