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Epic Willow Inpatient​/Pharmacy Systems - Senior Application Analyst

Job in City of Yonkers, Yonkers, Westchester County, New York, 10701, USA
Listing for: Montefiore Hudson Valley Collaborative
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    Systems Analyst, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: City of Yonkers

Epic Willow Inpatient/Pharmacy Systems - Senior Application Analyst page is loaded## Epic Willow Inpatient/Pharmacy Systems - Senior Application Analyst locations:
3 Odell Plazatime type:
Full time posted on:
Posted Yesterday job requisition :
JR228559
** City/State:
** Yonkers, New York
** Grant Funded:
** No
* * Department:
** IT - Pharmacy Systems
*
* Work Shift:

** Day
* * Work Days:
** MON-FRI
** Scheduled

Hours:

** 8:30 AM-5 PM
** Scheduled Daily

Hours:

** 7.5 HOURS
** Pay Range:**$-$We are hiring a
** Senior Application Analyst
** to join our
** Epic Willow Inpatient / Pharmacy Systems
** team. Make your next career move one that truly matters. At Montefiore, you’ll join a supportive, collaborative team dedicated to continuous improvement and excellence in patient care. You will play a key role in enhancing our Epic Willow Inpatient and pharmacy ecosystem—working with passionate colleagues, cutting‑edge tools, and a mission that values your voice, your expertise, and your growth. In this role, you will play a critical part in supporting the maintenance, optimization, and ongoing enhancement of our Epic Willow Inpatient application, as well as numerous third‑party pharmacy systems including
** Pyxis ES, Logistics, Omnicell, Dose Edge, Apoteca, Alaris, Insight Rx, Sentri7, Bluesight, Sentry 340B**, and more.
** Key Responsibilities
*** Install new applications, components, and upgrades to existing applications.
* Configure application settings and ensure proper functionality.
* Provide go‑live and rollout support for new implementations.
* Interface with users and clients across the Montefiore Health System.
* Support users with new applications, modules, and functionality.
* Analyze required application modifications and coordinate changes with Montefiore IT staff or the appropriate vendor.
* Evaluate how new systems, upgrades, or components can best meet user needs; analyze business and clinical workflows.
* Interpret end‑user requirements by discussing options and guiding clients toward optimal solutions.
* Assess and understand operational workflows as they relate to the system.
* Create system specifications based on user requirements.
* Develop test plans and perform testing for new systems, upgrades, and modifications.
* Document all testing outcomes thoroughly and accurately.
* Provide application implementation, troubleshooting, and ongoing support.
* Participate in technical integration and interface development.
* Write and maintain accurate, current system documentation.
* Support the maintenance of training materials and ensure proper distribution to users.
* Design database queries and create reports using report‑writing tools.
* Assist Application Analysts and team members as needed; mentor and foster development of colleagues’ skills.
* Deliver day‑to‑day operational support, advanced troubleshooting, coordination of updates, process improvement recommendations, efficiency enhancements, and proactive system monitoring.
* Provide 24 x 7 on-call coverage for user support on a weekly rotation.
* On an as-needed basis, provide on‑site support within Montefiore Medical Center hospitals and affiliates as needed.
** Required Qualifications**
* ** RPh or Pharm

D license**
* ** Epic certification preferred** (strong consideration given to candidates who are not yet certified but can demonstrate the ability to obtain certification)
* ** 3+ years of inpatient pharmacy experience**, including clinical and operational workflows
* Experience with application implementation, troubleshooting, testing, and support
* Strong desktop skills, including significant experience with
** Office
365**, particularly
** Microsoft Excel
** and data analysis
* Knowledge of
** SDLC
* ** Strong presentation skills for senior management stakeholders
* Excellent analytical, problem‑solving, and critical‑thinking abilities
* Strong interpersonal skills for working with customers, vendors, peers, and leadership
* Eagerness to learn, with exceptional listening skills
* Excellent written and verbal communication skills
* Strong organizational, follow‑up, and documentation skills
* Ability to succeed in a rapidly changing environment with competing priorities
* ** Meeting…
Position Requirements
10+ Years work experience
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