Application Analyst - Clinical Imaging; JR

Overview

We are seeking an Application Analyst to join our Clinical Imaging Systems team. This team is dedicated to the implementation and support of over 25 state-of-the-art Clinical Imaging Solutions in the areas of Radiology, Ophthalmology, Nuclear Medicine and more.

This is a hybrid role requiring on-site work at our Bronx, NY locations for a minimum of 2 days per week.

• Install new applications, new components, and upgrade existing applications. Configure application settings.
• Provide go-live and rollout support.
• Interface with users/clients across the Montefiore Health System. Support users with new applications, modules, and functionality.
• Perform analysis of necessary application modifications and work with the appropriate Montefiore IT associate or the vendor to coordinate the modification.
• Determine how a new system, upgrade, or new component can best meet the needs of the users:
• Analyze business/clinical needs and requirements.
• Interpret end user requirements, by fully discussing potential options, and help clients move towards optimal solutions.
• Evaluate the operational workflow applied to the system.
• Create system specifications from user requirements.
• Create and execute test plans for new system implementations and upgrades to existing applications.
• Document all outcomes of testing.
• Application implementation, troubleshooting, and support including triaging network / workstation / hardware related issues.
• Provide day-to-day operational support, advanced application troubleshooting support, and coordination of software modifications and updates. Recommend improvements, increase efficiencies, and provide pro-active monitoring.
• Provide 24 x 7 on-call coverage for user support on a rotating basis.
• Provide on-site support within the Montefiore Medical Center hospitals and/or its affiliates (on-site, rotational support).

• Proven track record with implementing, troubleshooting, testing, and supporting PACS and/or clinical imaging systems.
• IT experience within patient care settings or medical centers.
• Demonstrated ability to effectively interface with physicians and clinical staff.
• Knowledge of DICOM, DICOM RT, HL7, IHE and other health related standards.
• Critical thinking skills; strong problem solving and analytical skills.
• Eager to learn, exceptional listening skills.
• Excellent written and verbal communication skills.
• Excellent follow-up skills, documentation skills and organizational skills.
• Adaptability in a rapidly changing environment with competing priorities.
• Bachelor’s degree or equivalent experience.

• Knowledge of the workflows associated with Radiology and/or Cardiology.
• Experience working with multiple operating systems, modalities, and clinical systems.